Telesales Manager

Telesales Manager

Milton Keynes Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Job Title: Telesales Manager

Salary: £55k to £60k pa

Location: Milton Keynes

Reference: J4204

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A companywho are one of the global leaders in the sector they operate in is looking fora Telesales Manager with excellent communication and customer managementskills. This is a role that requires strong interpersonal and leadershipskills, with a great sense of ownership and willingness to go for the extramile to deliver results.

Responsible for managing a Telesales team, youwill help create new business opportunities and establish businessrelationships with an array of clients.

You will need tolead from the front – Be positive and passionate, build strong relationshipswith the broader team, proactively propose new ideas, be a problem solver andprovide good customer service.

Key responsibilities:

  • Supervise and manage a Telesales team to advise and sellsolutions over the phone
  • Responsible for achieving revenue growth and attaining givenmonthly & quarterly targets and KPIs by successfully managing the assignedsales team
  • Set individual KPIs and constantly align each team member withthe company’s mission, goals and objectives
  • Create what’s next, to improve team’s effectiveness andefficiency
  • Disciplined use of sales CRM system, monitoring daily callactivities for productivity and quality assurance
  • Customer management such as handling customer complaints andenquiries via phone
  • Support fellow managers in daily operations and developing keymetrics to achieve success in team’s performance and organisational goals
  • If youhave telesales management experience and demonstrate strong organisational andtime management skills, whilst working towards a revenue target then we wouldlove to hear from you.
    Ideally, we are looking for candidates from a manufacturing company rather thanservices.

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    Contact Detail:

    Harrison Scott Associates Recruiting Team

    Telesales Manager
    Harrison Scott Associates
    Location: Milton Keynes
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