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- Tasks: Join a lab team to support customer print trials and troubleshoot ink issues.
- Company: Work with a leading specialist in inks, known for innovation and quality.
- Benefits: Gain hands-on experience with potential career growth in Technical Services or Production Management.
- Why this job: Perfect for those who love problem-solving and want to make an impact in the printing industry.
- Qualifications: Experience with paste printing inks and strong customer skills are essential.
- Other info: Expect some exciting overseas travel while working closely with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
Our Client is a recognised leader within their sector of specialist inks and this is a fantastic opportunity for a potential career path into Technical Services Management or Production Management.
Main purpose of the role:
- Reporting to the Technical Director you will work as part of a laboratory based team to provide technical support on-site at customer print trials, ensuring their success and to provide technical support for customer enquiries by undertaking internal testing of ink samples from trials.
- Investigating quality complaints and identifying potential internal process improvements.
- Also to be expected to carry out a range of tasks in the laboratory such as QC testing and colour matching as required.
- The role requires directly working with the customer with frequent overseas travel.
- Key relationships include working closely with Production, Technical, Sales, and Commercial teams.
Key Accountabilities
- Attend customer trials to ensure that products are run under optimal conditions, and adjust inks as necessary during trials to achieve customer requirements.
- Maintain accurate records of trial operating conditions and results, and capture and document lessons learnt.
- Carry out technical work and assist in problem solving for customer enquiries to an agreed standard.
Qualifications / Experience.
Required:
- Relevant technical experience in the application ofpaste printing inks
- Comprehensive experience of running printing trials and trouble shooting on press
- Good customer facing skills
Preferred:
- Background inoffset or intaglio printing
- Experience in colour matching both visually and with spectrophotometers
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Technical Service: Paste Inks employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service: Paste Inks
✨Tip Number 1
Make sure to highlight any relevant technical experience you have with paste printing inks. This is crucial since the role requires a strong understanding of this specific area.
✨Tip Number 2
Demonstrate your problem-solving skills by preparing examples of how you've successfully handled customer inquiries or troubleshooting during printing trials in the past.
✨Tip Number 3
Since the role involves frequent overseas travel, be ready to discuss your flexibility and willingness to travel for work. This shows your commitment to supporting customers effectively.
✨Tip Number 4
Familiarize yourself with the company's products and recent developments in the ink industry. This knowledge will help you engage more meaningfully during interviews and demonstrate your enthusiasm for the role.
We think you need these skills to ace Technical Service: Paste Inks
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and qualifications required for the Technical Service: Paste Inks position. Tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your technical experience with paste printing inks, your ability to run printing trials, and any troubleshooting skills you possess. Use specific examples to demonstrate your expertise.
Showcase Customer Interaction Skills: Since the role involves direct customer interaction, make sure to include examples of your customer-facing skills in your application. Highlight any previous experiences where you successfully managed customer inquiries or trials.
Detail Your Technical Skills: Mention any relevant technical skills such as QC testing, colour matching, and experience with spectrophotometers. This will show that you are well-equipped for the laboratory tasks outlined in the job description.
How to prepare for a job interview at Harrison Scott Associates
✨Showcase Your Technical Expertise
Be prepared to discuss your relevant technical experience with paste printing inks. Highlight specific projects or trials you've worked on, and be ready to explain the challenges you faced and how you overcame them.
✨Demonstrate Customer-Facing Skills
Since the role involves direct interaction with customers, share examples of how you've successfully managed customer relationships in the past. Emphasize your communication skills and ability to understand and meet customer needs.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about troubleshooting on press and how you approach problem-solving. Prepare a few scenarios where you identified issues during printing trials and the steps you took to resolve them.
✨Familiarize Yourself with Quality Control Processes
Since QC testing and colour matching are part of the role, brush up on your knowledge of these processes. Be ready to discuss your experience with spectrophotometers and any relevant techniques you've used in the lab.
