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- Tasks: Manage client campaigns and ensure top-notch customer service from start to finish.
- Company: Award-winning printing communications company with a focus on client relationships.
- Benefits: Highly competitive salary, supportive team environment, and opportunities for growth.
- Other info: Join a dynamic team where your contributions truly matter.
- Why this job: Be the key player in delivering exceptional service and building lasting client connections.
- Qualifications: Experience in print, packaging, or paper sectors; proactive and friendly attitude required.
The predicted salary is between 40000 - 50000 £ per year.
An award winning printing communications company has an exciting opening for an Account Manager to deliver superb customer service, managing print collateral for entire client campaign processes, from brief to distribution. As account manager, you will be integral in bolstering client relationships and will be relied upon to provide support for their daily campaign requirements.
You will work in conjunction with your account team to develop a thorough understanding of your customers’ needs to ensure their requirements are met and they receive the customer service as detailed in their specific Service Level Agreement, as well as:
- Respond to customers and suppliers queries in a timely and effective manner
- Receive quote requests from the customer and provide accurate and detailed responses within the target response time
- Confirm, monitor and chase orders to ensure all work is delivered within schedule, budget and quality standards
- Ensure that customers’ stock stored and produced is pro-actively monitored and that stock levels are maintained to a sufficient quantity to meet the agreed customers’ requirements
- Make arrangements for customers to receive specified reports as and when required
You must be proactive, friendly and able to add value to our client’s services. You must show a willingness to go above and beyond, and always put the customer first.
Eligibility: applicants must be resident in the UK and have current or recent experience in the print, packaging or paper sectors.
Account Manager - Scotland - £Highly Competitive Package employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Scotland - £Highly Competitive Package
✨Tip Number 1
Network like a pro! Reach out to your connections in the print and packaging sectors. Attend industry events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous work in account management or customer service. This will help you stand out during interviews and demonstrate your ability to deliver superb customer service.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your responses. Focus on how you've managed client relationships and met their needs in past roles, as this is key for the Account Manager position.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Account Manager - Scotland - £Highly Competitive Package
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your customer service experience and any relevant work in print or packaging to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can add value to our clients. Be specific about your achievements and how they relate to the job.
Showcase Your Communication Skills: As an Account Manager, communication is key! In your application, demonstrate your ability to respond to queries effectively and manage client relationships. Use clear and concise language to make your points stand out.
Apply Through Our Website: We want to hear from you! Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly.
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Print Basics
Before the interview, brush up on your knowledge of print processes and terminology. Understanding the basics will help you speak confidently about the industry and demonstrate your expertise in managing print collateral.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for clients in previous roles. Highlight specific situations where you resolved issues or improved client satisfaction, as this aligns perfectly with the company's focus on superb customer service.
✨Understand Their Clients
Research the company’s key clients and their campaigns. Being able to discuss how you can support these clients and enhance their experience will show that you're proactive and genuinely interested in the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to client relationships and campaign management. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values.