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- Tasks: Manage accounts and oversee large format projects from start to finish.
- Company: Join a leading creative solutions company known for its innovative approach.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values creativity and client satisfaction.
- Qualifications: Experience in customer service and large format digital print is essential.
- Other info: Training provided for the right candidate; must be IT savvy.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an ambitious and highly motivated individual, ideally with a specialist background in POS to join a renowned creative solutions company. With a proven success in the management of accounts within the printing industry, and through your excellent communication skills, you will effectively interpret an array of Large Format and Display projects, managing processes through to completion. You will have a solid knowledge of print and production which will enable you to work closely with the pre-press and production teams to ensure that Clients projects are serviced to the highest standards and further increasing the growth of this impressive business.
As Account Manager, you will be responsible for:
- Working in a team within Customer Services.
- Identifying opportunities for growth by upselling and cross selling, positioning the company’s full services.
- Working closely with sales team.
- Ensuring all procedures and paperwork are processed speedily, accurately and efficiently for the team.
- Regularly liaising with clients to provide status updates.
Key attributes required:
- Strong customer service and account management experience with a background in large format digital print and POS.
- In-depth understanding and knowledge of large format digital and additional print processes.
- Proactive approach to identify growth within existing accounts to generate additional revenue where possible.
- Enthusiasm for customer service and client development.
- Ability to stay calm under pressure.
- Excellent communication skills.
- MIS experience and ideally estimating experience (training to be given to the right candidate if required).
- Must be computer literate – IT skills to include Microsoft Office, Word and Excel.
POS Account Manager employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land POS Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in large format digital print and POS solutions. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the industry.
✨Tip Number 2
Network with professionals in the printing and POS sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts or projects in the past. Highlighting your achievements will showcase your capability and fit for the role.
✨Tip Number 4
Demonstrate your customer service skills by preparing scenarios where you effectively resolved client issues or identified growth opportunities. This will show your proactive approach and enthusiasm for client development.
We think you need these skills to ace POS Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management, particularly within the printing industry. Emphasise your skills in large format digital print and any relevant projects you've managed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for customer service and client development. Mention specific examples of how you've identified growth opportunities in previous roles.
Highlight Relevant Skills: In your application, clearly outline your communication skills and ability to work under pressure. Mention your proficiency with Microsoft Office and any experience with MIS or estimating software.
Showcase Team Collaboration: Demonstrate your ability to work within a team, especially in customer services. Provide examples of how you've collaborated with sales teams or production staff to achieve successful outcomes.
How to prepare for a job interview at Harrison Scott Associates
✨Showcase Your POS Knowledge
Make sure to highlight your understanding of Point of Sale systems and large format digital print during the interview. Be prepared to discuss specific projects you've worked on and how your expertise can benefit the company.
✨Demonstrate Strong Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Use examples from your past experiences where effective communication led to successful outcomes with clients or team members.
✨Prepare for Client Interaction Scenarios
Anticipate questions about how you would handle client interactions, especially under pressure. Think of scenarios where you successfully managed client expectations or resolved issues, and be ready to share these stories.
✨Research the Company’s Services
Familiarise yourself with the company's full range of services and recent projects. This will not only show your enthusiasm but also allow you to discuss how you can contribute to upselling and cross-selling opportunities effectively.
