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For Companies At a Glance
- Tasks: Collaborate with teams to design solutions for client needs in multichannel communications.
- Company: Join a market leader in document and information services, shaping the future of communication.
- Benefits: Enjoy flexible working options, professional development opportunities, and a vibrant company culture.
- Why this job: Be at the forefront of innovative solutions while making a real impact in various industries.
- Qualifications: Degree or equivalent experience in business analysis; strong communication and technical skills required.
- Other info: Ideal for those passionate about technology and eager to drive change in a dynamic environment.
The predicted salary is between 48000 - 72000 £ per year.
Job Title: Outbound Solutions Architect
Salary: £40k to £48k per annum + car
Location: England
Reference: J3339
Contact:
Telephone: 0141 647 6688
We have an opportunity for an Outbound Solutions Architect with strong interpersonal skills and the associated ability to interact with individuals at all levels within the organisation, clients, partners and suppliers to join a market leader in the world of multichannel communications.
Job Purpose
Support document & information services overall vision by working with Senior Management, BDM’s, CRMs, Product Managers and other relevant stakeholders to understand client/market requirements and assist in the creation, management and continual development of the overriding ‘Solutions’ strategy needed to meet these requirements.
This will focus on ‘Comms Out’ (transactional print and mail, print management, digital services, data services and marketing services).
It also includes the solution sets (tools, processes and services) needed to meet market needs and enable the achievement of core financial objectives – revenue and contribution.
Outbound Solutions Architect Principle Accountabilities
- Act as a customer-facing subject matter expert / analyst on the solution sets needed to meet client and market requirements.
- Maintain a thorough understanding of market requirements (technical) as they relate to the strategic direction of the business.
- Assist in the development of the pre‑sales tools and services needed to advance prospect/client opportunities through this critical stage of the sales cycle.
- Provide advice, support and guidance to Senior Management, BDM’s and CRM’s in pre‑sales scenarios – including presentations / demonstrations to prospects and customers.
- Carry out assessments of customer communications / document production processes, technologies and legacy document process workflows – including requirements gathering and definition.
- Hold the ownership of the solutions design aspects of the proposed solution.
- Map and document legacy business processes and articulate associated solutions (drafting of visit assessments, project briefing documents, proposals, solution statements, specification documents, development briefs and other forms of written communication).
- Implement and configure products and services at customer sites as a lead analyst.
- Liaise with the project management / development teams on customer projects.
- Complete regular management and financial reports for all project work inline with business objectives.
This role requires candidates with delivery knowledge, experience in document management solutions and in business analysis including Business Process Re‑engineering. This experience and knowledge will have allowed you to develop an ability to evaluate, develop and deploy imaging solutions. We are looking for someone with strong technical capability to be able to detail technical requirements to developers. You must have the outstanding written and verbal communication skills required to outline complex propositions in layman’s terms. Your strengths will also lie in planning, organising, and paying attention to detail and accuracy, as these skills will be needed to work on multiple projects at one time and working under pressure to tight deadlines.
Sound experience of Microsoft Office tools including Visio and Project is essential.
Desirable Skills / Experience
- Educated to degree level or equivalent and / or hold professional Business Analysis qualification e.g. ISEB
- Awareness of Document Composition and associated tools e.g. GMC PrintNet / Aspire, Doc1
- Understanding of print production and workflows and awareness of DSA / Mailsort tariffs
- Experience working with enterprise implementations of ECM, EDRM and EDM technology
- Understanding of document capture technologies; in particular image transformation software, software configuration and image manipulation
- Experience of delivering document solutions within the Health, Financial Services, Insurance and / or Local Government markets
- Experienced in the scoping and transition of diverse data / document portfolios within a BPO environment
- Understanding of all aspects relating to secure data handling
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Outbound Solutions Architect employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Solutions Architect
✨Tip Number 1
Network with professionals in the document management and communications industry. Attend relevant conferences or webinars to meet potential colleagues and learn about the latest trends, which can give you an edge in understanding market requirements.
✨Tip Number 2
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as GMC PrintNet and document capture technologies. Having hands-on experience or even just a solid understanding of these tools can significantly boost your confidence during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in business analysis and document management solutions. Be ready to share specific examples of how you've successfully implemented solutions or improved processes, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Practice your presentation skills, as you'll need to convey complex ideas simply to various stakeholders. Consider doing mock presentations to friends or colleagues to refine your delivery and ensure you're comfortable discussing technical concepts.
We think you need these skills to ace Outbound Solutions Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in document management solutions, business analysis, and any specific tools mentioned in the job description, such as GMC PrintNet or Visio. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: In your cover letter, emphasise your interpersonal skills and ability to work with various stakeholders. Provide examples of how you've successfully managed projects or developed solutions that meet client needs, showcasing your understanding of the market requirements.
Showcase Technical Skills: Highlight your technical skills related to imaging solutions and document production processes. Mention any relevant qualifications or certifications, especially in Business Analysis, to demonstrate your expertise in the field.
Prepare for Interviews: If you get called for an interview, be ready to discuss your previous experiences in detail. Prepare to explain how you've contributed to solution design and project management, and think about how you can articulate complex ideas simply, as this is crucial for the role.
How to prepare for a job interview at Harrison Scott Associates
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what an Outbound Solutions Architect does. Familiarise yourself with the specific responsibilities mentioned in the job description, such as document management solutions and business analysis. This will help you articulate how your skills align with the role.
✨Showcase Your Interpersonal Skills
Since this role requires strong interpersonal skills, be prepared to discuss examples of how you've successfully interacted with clients, partners, and stakeholders in the past. Highlight your ability to communicate complex ideas simply, as this is crucial for the position.
✨Prepare for Technical Questions
Expect questions related to document composition tools and print production workflows. Brush up on your knowledge of technologies like GMC PrintNet and document capture technologies. Being able to discuss these topics confidently will demonstrate your technical expertise.
✨Demonstrate Your Project Management Skills
Given that you'll be managing multiple projects simultaneously, be ready to share your experiences with planning and organisation. Discuss how you've handled tight deadlines in the past and any tools you used, such as Microsoft Project or Visio, to keep everything on track.
