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- Tasks: Lead and coach a team in a dynamic mailroom environment.
- Company: Join a top print and communications company making waves in Glasgow.
- Benefits: Enjoy competitive pay, growth opportunities, and a supportive work culture.
- Why this job: Be part of a vibrant team that values your input and fosters personal development.
- Qualifications: Strong leadership skills and a knack for problem-solving are essential.
- Other info: Must have a clean driving license and be ready to travel between sites.
The predicted salary is between 30000 - 42000 £ per year.
Job Title: Mailroom Supervisor
Salary: £Competitive Salary
Location: Glasgow
Reference: J3188
Telephone: 0141 647 6688
Job Purpose
A leading print and communications company is looking for a Mailroom Supervisor to oversee workflow across their Glasgow sites. The responsibilities will include coaching, resolving issues and serving as a link between upper Management.
This supervisory role requires a competent individual capable of guiding and training employees and well versed in processes under the role’s responsibility.
The goal is to ensure that all operations across sites are carried out productively to ensure profitability, growth and compliance.
Responsibilities
- Set goals for performance levels ensuring SLAs are met in compliance with company’s plans and vision and communicating them to staff
- Organise workflow and ensure employees understand delegated duties and tasks
- Monitor employees and provide constructive feedback and coaching were required
- Provide MI reports for Management and Client. Prepare and submit performance reports, carry out Appraisals and 1-2-1s
- Problem solving and decision making
- Maintain timekeeping and personnel records
- Communicate information from Upper management to employees and vice versa
- Employ and train New Employees
- Adhere to stated legal and company policies and procedures relating to Health & Safety and quality Management and undertake disciplinary actions if need arises
Competencies
- Display positive attitude, empathy and compassion towards employees and Client
- Knowledge of Mailroom Operations (Desirable)
- Excellent communication and interpersonal skills
- Outstanding organisational and leadership skills
- Ability to Delegate
- Ability to coach and train staff
- Work well under pressure
- Good knowledge of Microsoft Office
Please note: there will be an element of travelling between sites, so candidates must have own vehicle and a full clean driving license
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Mailroom Supervisor employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mailroom Supervisor
✨Tip Number 1
Familiarise yourself with the specific workflows and processes of mailroom operations. Understanding the nuances of how a mailroom functions will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your leadership and coaching experiences in previous roles. Be prepared to discuss specific examples where you've successfully guided a team or resolved conflicts, as this will be crucial for a supervisory position.
✨Tip Number 3
Network with professionals in the print and communications industry. Attend relevant events or join online forums to connect with others who may provide insights or even referrals for the Mailroom Supervisor position.
✨Tip Number 4
Prepare to discuss how you would handle performance management and employee development. Think about strategies you would implement to ensure SLAs are met and how you would approach coaching and feedback.
We think you need these skills to ace Mailroom Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mailroom operations and supervisory roles. Emphasise your leadership skills, ability to coach staff, and any experience with performance reporting.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed teams, resolved issues, and improved workflow in previous positions.
Highlight Relevant Skills: Clearly outline your communication, organisational, and problem-solving skills in your application. These are crucial for the Mailroom Supervisor position, so provide examples of how you've demonstrated these abilities in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this supervisory role.
How to prepare for a job interview at Harrison Scott Associates
✨Showcase Your Leadership Skills
As a Mailroom Supervisor, you'll need to demonstrate your ability to lead and coach a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to resolving conflicts and motivating staff.
✨Understand the Workflow
Familiarise yourself with mailroom operations and workflow management. Be ready to discuss how you would organise tasks and ensure that SLAs are met, as this will show your understanding of the role's responsibilities.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific instances where you've had to make decisions under pressure or resolve issues effectively, and be prepared to share these experiences.
✨Communicate Effectively
Since the role involves liaising between upper management and employees, practice clear and concise communication. Be ready to explain how you would convey important information and feedback to both parties.
