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For Companies At a Glance
- Tasks: Design innovative solutions for client needs and support project management.
- Company: Join a market leader in multichannel communications.
- Benefits: Competitive salary, car allowance, and opportunities for professional growth.
- Why this job: Make an impact by shaping communication strategies for diverse clients.
- Qualifications: Experience in document management and strong analytical skills required.
- Other info: Dynamic role with opportunities to work on multiple projects.
The predicted salary is between 34000 - 48000 £ per year.
We have an opportunity for an Outbound Solutions Architect with strong interpersonal skills and the associated ability to interact with individuals at all levels within the organisation, clients, partners and suppliers to join a market leader in the world of multichannel communications.
Job Purpose
Support document & information services overall vision by working with Senior Management, BDM's, CRMs, Product Managers and other relevant stakeholders to understand client/market requirements and assist in the creation, management and continual development of the overriding 'Solutions' strategy needed to meet these requirements. This will focus on 'Comms Out' (transactional print and mail, print management, digital services, data services and marketing services). It also includes the solution sets (tools, processes and services) needed to meet market needs and enable the achievement of core financial objectives – revenue and contribution.
Outbound Solutions Architect Principle Accountabilities
- Act as a customer-facing subject matter expert / analyst on the solution sets needed to meet client and market requirements.
- Maintain a thorough understanding of market requirements (technical) as they relate to the strategic direction of the business.
- Assist in the development of the pre‐sales tools and services needed to advance prospect/client opportunities through this critical stage of the sales cycle.
- Provide advice, support and guidance to Senior Management, BDM's and CRM's in pre‐sales scenarios – including presentations / demonstrations to prospects and customers.
- Carry out assessments of customer communications / document production processes, technologies and legacy document process workflows – including requirements gathering and definition.
- Hold the ownership of the solutions design aspects of the proposed solution.
- Map and document legacy business processes and articulate associated solutions (drafting of visit assessments, project briefing documents, proposals, solution statements, specification documents, development briefs and other forms of written communication).
- Implement and configure products and services at customer sites as a lead analyst.
- Liaise with the project management / development teams on customer projects.
- Complete regular management and financial reports for all project work inline with business objectives.
This role requires candidates with delivery knowledge, experience in document management solutions and in business analysis including Business Process Re‐engineering. This experience and knowledge will have allowed you to develop an ability to evaluate, develop and deploy imaging solutions. We are looking for someone with strong technical capability to be able to detail technical requirements to developers. You must have the outstanding written and verbal communication skills required to outline complex propositions in layman's terms. Your strengths will also lie in planning, organising, and paying attention to detail and accuracy, as these skills will be needed to work on multiple projects at one time and working under pressure to tight deadlines.
Sound experience of Microsoft Office tools including Visio and Project is essential.
Desirable Skills / Experience
- Educated to degree level or equivalent and / or hold professional Business Analysis qualification e.g. ISEB.
- Awareness of Document Composition and associated tools e.g. GMC PrintNet / Aspire, Doc1.
- Understanding of print production and workflows and awareness of DSA / Mailsort tariffs.
- Experience working with enterprise implementations of ECM, EDRM and EDM technology.
- Understanding of document capture technologies; in particular image transformation software, software configuration and image manipulation.
- Experience of delivering document solutions within the Health, Financial Services, Insurance and / or Local Government markets.
- Experienced in the scoping and transition of diverse data / document portfolios within a BPO environment.
- Understanding of all aspects relating to secure data handling.
Outbound Solutions Architect in London employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Solutions Architect in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Outbound Solutions Architect role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with document management solutions and business analysis. Use real examples to demonstrate how you've tackled challenges in the past.
✨Tip Number 3
Prepare for those interviews! Research the company and understand their solutions strategy. Be ready to discuss how your skills align with their needs, especially in areas like transactional print and digital services. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and stand out from the crowd. Plus, it’s a great way to show your enthusiasm for the role!
We think you need these skills to ace Outbound Solutions Architect in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Outbound Solutions Architect role. Highlight your experience in document management solutions and business analysis, as these are key for us. Use specific examples that showcase your skills in planning, organising, and attention to detail.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your strong interpersonal skills and how you can interact with various stakeholders. Don’t forget to show your enthusiasm for the role and our company!
Showcase Your Technical Skills: Since this role requires strong technical capability, make sure to highlight your experience with Microsoft Office tools, especially Visio and Project. If you have knowledge of document composition tools or document capture technologies, be sure to mention those too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Solutions Inside Out
As an Outbound Solutions Architect, you need to be a subject matter expert. Brush up on the specific solutions your potential employer offers, especially in transactional print and mail, digital services, and data services. Be ready to discuss how these solutions can meet client needs and contribute to financial objectives.
✨Master the Art of Communication
This role requires outstanding written and verbal communication skills. Practice explaining complex technical concepts in simple terms. You might be asked to present or demonstrate solutions, so rehearse your pitch and ensure you can articulate your ideas clearly and confidently.
✨Showcase Your Project Management Skills
Familiarise yourself with project management tools like Microsoft Project and Visio. Be prepared to discuss your experience managing multiple projects under tight deadlines. Highlight any relevant examples where you successfully delivered solutions while coordinating with various stakeholders.
✨Understand the Market Landscape
Research the current trends in document management solutions and the specific market your potential employer operates in. Be ready to discuss how you can leverage your knowledge of market requirements to assist in developing effective solutions strategies that align with their vision.
