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For Companies At a Glance
- Tasks: Manage client projects from start to finish, ensuring top-notch delivery and communication.
- Company: Join a leading company in visual communications with a vibrant team culture.
- Benefits: Competitive salary package and opportunities for professional growth.
- Why this job: Be the key player in exciting projects and make clients feel valued.
- Qualifications: Experience in account handling, preferably in the printing industry.
- Other info: Dynamic role with a focus on teamwork and client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
We have an excellent opportunity for an Account Executive looking to work for a market leading company where you will oversee a portfolio of large, blue chip projects and play a pivotal part in their visual communications world-wide.
You will be responsible for the planning, execution and production/project management of clients’ work from brief to delivery/installation. You will not only be the ‘eyes and ears’ of the client throughout the workflow, but will also be responsible for instructing each department clearly of the client’s requirements from initial brief and planning through to shipment, ensuring projects are executed in line with the client’s expectations, on time, complete and ready for invoicing.
As Account Executive, you will liaise internally and externally across different departments, with other group sites and external suppliers, whilst managing the flow of information to ensure timely and efficient delivery/install for their customers, to their exact requirements, maximising margin and delivering exceptional customer service.
We are looking for someone who is proactive and demonstrates a positive attitude and ‘can do’ approach, motivating not only yourself, but team members too. You must show a real dedication to putting the client first, engendering a sincere approach; giving Clients a real sense that nothing is too much trouble and everything is delivered with genuine care and attention.
Applicants must have experience in account handling and can be from any sector of the printing industry.
Customer Service Executive in London employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service Executive role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their client base and recent work. This will help you demonstrate your genuine interest and show that you’re ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! As a Customer Service Executive, you'll need to convey information clearly and effectively. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Plus, it makes it easier for us to spot your application!
We think you need these skills to ace Customer Service Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Executive role. Highlight relevant experience in account handling and any customer service achievements that show you can put clients first.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your proactive attitude aligns with our values at StudySmarter. Don’t forget to mention specific examples of how you've delivered exceptional customer service.
Showcase Your Communication Skills: As a Customer Service Executive, communication is key. In your application, demonstrate your ability to liaise effectively with different departments and clients. Use clear and concise language to reflect your skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Client
Before the interview, research the company and its clients. Understand their values, projects, and what makes them stand out in the visual communications world. This will help you demonstrate your genuine interest and show that you’re ready to put the client first.
✨Showcase Your Proactive Attitude
Prepare examples from your past experiences where you took initiative or solved problems proactively. Highlighting your 'can do' approach will resonate well with the interviewers, as they are looking for someone who can motivate themselves and others.
✨Communicate Clearly
Since the role involves liaising across different departments, practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully, showcasing your ability to manage information flow effectively.
✨Demonstrate Exceptional Customer Service Skills
Be ready to discuss how you’ve gone above and beyond for clients in previous roles. Share specific stories that illustrate your dedication to delivering exceptional service and ensuring client satisfaction, as this is a key aspect of the role.
