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- Tasks: Manage customer accounts and ensure top-notch service delivery.
- Company: Join a leading print management company focused on client satisfaction.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Other info: Exciting role with potential for career advancement.
- Why this job: Be part of a dynamic team that values creativity and attention to detail.
- Qualifications: Experience in print, packaging, or paper sectors is preferred.
The predicted salary is between 35000 - 40000 £ per year.
Company: We are working with a highly successful print management company which offers a comprehensive range of solutions designed around client needs. Customer satisfaction is their number one priority and they achieve this by having a fantastic team in place and through providing outstanding service and quality.
Responsibilities:
- Supporting the management of a portfolio of customer accounts, ensuring all customers receive a consistently superior level of customer service.
- Developing a thorough understanding of customers’ needs to ensure requirements are met and they receive the customer service as detailed in their specific Service Level Agreement.
- Responding to customer and supplier queries in a timely manner, receiving quote requests from the customer and providing accurate and detailed responses within the target response time.
- Confirming, monitoring and progressing chase orders to ensure all work is delivered within schedule, budget and quality standards; proactively monitoring and maintaining stock levels for customers.
- Managing artwork, proof submission and approval between the supplier and the client.
- Ensuring the role is creatively minded with a keen eye for detail.
Qualifications:
- Candidate may be from the packaging sector.
- Must be resident in the UK and have worked or recently worked in the print, packaging or paper sectors.
Account Manager - South West London - £35k - £40k pa employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - South West London - £35k - £40k pa
✨Tip Number 1
Network like a pro! Reach out to people in the print and packaging sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. We want to show that you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Account Manager. Highlight your customer service skills and any relevant achievements that demonstrate your ability to manage accounts effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Account Manager - South West London - £35k - £40k pa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in customer service and any relevant work in the print or packaging sectors. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer satisfaction and how you can contribute to our fantastic team. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Attention to Detail: As an Account Manager, attention to detail is key. In your application, make sure to demonstrate this by being clear and precise in your writing. We appreciate candidates who take the time to present their information neatly!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Stuff
Before the interview, make sure you research the company and its services thoroughly. Understand their customer service philosophy and how they manage client accounts. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in the print, packaging, or paper sectors. Prepare specific examples of how you've managed customer accounts and ensured high levels of service. This will help you illustrate your fit for the role and your ability to meet customer needs.
✨Ask Smart Questions
Prepare thoughtful questions about the company's approach to customer satisfaction and how they measure success. This not only shows your interest but also gives you insight into whether the company aligns with your values and work style.
✨Demonstrate Attention to Detail
Since the role requires a keen eye for detail, be sure to highlight instances where your attention to detail made a difference in your previous roles. Whether it’s managing artwork or ensuring quality standards, showing this skill can set you apart from other candidates.