At a Glance
- Tasks: Manage key client accounts and ensure smooth project delivery from start to finish.
- Company: Fast-growing print and production business known for quality and exceptional service.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Exciting opportunity for career advancement in a supportive team.
- Why this job: Join a thriving company and build long-term relationships while driving account growth.
- Qualifications: 2+ years in print or graphics, strong communication skills, and a proactive approach.
The predicted salary is between 40000 - 50000 € per year.
We are working with a highly successful and fast-growing print and production business that is continuing to invest heavily in both technology and people. Known for delivering high-quality solutions and exceptional customer service, the company has built a strong reputation within the industry and continues to experience impressive year-on-year growth. Due to continued expansion, they are now looking to appoint an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for someone with a strong print background who enjoys building long‑term client relationships, managing fast‑paced projects, and driving account growth.
The successful candidate will act as the main point of contact for a portfolio of key clients, ensuring projects are delivered smoothly from enquiry through to completion while identifying opportunities to maximise account spend and customer retention.
The Role
As Key Account Manager, you will be responsible for managing and developing key customer accounts while delivering outstanding service throughout the full project lifecycle. You will work closely with internal production teams and external suppliers to ensure all client requirements are handled efficiently, accurately, and professionally.
Key Responsibilities
- Client Management & Quoting
- Act as the main point of contact for allocated customer accounts
- Understand client requirements and provide accurate, competitive quotations
- Identify opportunities to upsell additional products and services
- Liaise with internal departments and suppliers to gather pricing and production information
- Quote Follow‑Up
- Proactively follow up quotations within agreed timeframes
- Track quote outcomes and gather feedback on unsuccessful opportunities
- Maintain accurate CRM records and reporting activity
- Account Development
- Build and maintain strong, long‑term client relationships
- Conduct regular account review and development calls
- Use CRM systems to manage communication and pipeline activity
- Provide technical guidance across the company’s print and production services
- Order Processing & Project Coordination
- Process orders accurately and efficiently
- Coordinate with internal teams to ensure smooth workflow and delivery
- Manage artwork approval processes and ensure projects move into production on time
- Customer Retention & Growth
- Re‑engage lapsed customers and identify reasons for reduced spend
- Develop opportunities to grow existing accounts
- Promote the full range of print and production services available
- Problem Resolution
- Resolve customer issues quickly and professionally
- Coordinate with internal teams and suppliers to deliver effective solutions
- Maintain clear communication with customers throughout
- Customer Service
- Deliver exceptional customer service at every stage of the client journey
- Maintain a professional, proactive, and positive approach at all times
Skills & Experience Required
- Minimum 2 years’ experience within the print, graphics, or print management industry
- Strong understanding of print production processes, materials, and finishing methods
- Experience managing customer accounts in a fast‑paced environment
- Excellent communication, negotiation, and organisational skills
- Commercially minded with the ability to identify growth opportunities
- Experience using CRM systems, quotation platforms, and MIS systems
- Positive, proactive, and solution‑focused approach
We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors.
Key Account Manager - West Yorkshire - £Competitive Salary employer: Harrison Scott Associates
Join a dynamic and rapidly expanding print and production business in West Yorkshire, where your contributions as a Key Account Manager will be valued and rewarded. With a strong emphasis on employee development, cutting-edge technology, and a collaborative work culture, this company offers a unique opportunity to build lasting client relationships while driving account growth. Enjoy competitive salaries, a supportive environment, and the chance to be part of a team that is committed to delivering exceptional service and innovative solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager - West Yorkshire - £Competitive Salary
✨Tip Number 1
Network like a pro! Reach out to your connections in the print and production industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their products, services, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Key Account Manager role. Highlight your skills in client management and project coordination, and don’t forget to mention any successful account growth stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and are familiar with our processes. Let’s get you that dream job!
We think you need these skills to ace Key Account Manager - West Yorkshire - £Competitive Salary
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in the print industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the print industry and how your background makes you the perfect fit for this role. Keep it engaging and personal!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage accounts and drive growth. Numbers speak volumes, so if you’ve increased sales or improved client satisfaction, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Print Stuff
Make sure you brush up on your knowledge of print production processes, materials, and finishing methods. The company is looking for someone with a strong print background, so being able to speak confidently about these topics will show that you're the right fit.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully managed customer accounts in the past. Think about specific situations where you built long-term relationships or resolved issues quickly. This will demonstrate your ability to deliver exceptional customer service.
✨Be Ready to Discuss Growth Opportunities
Since the role involves identifying opportunities to upsell and grow existing accounts, come prepared with ideas on how you could contribute to this. Research the company's services and think about how you can promote them effectively.
✨Practice Your Communication Style
Excellent communication is key for this role. Practice articulating your thoughts clearly and professionally. You might even want to do a mock interview with a friend to get comfortable discussing your experience and skills.
