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- Tasks: Manage customer accounts and provide solutions for printed and promotional products.
- Company: Passionate organisation dedicated to helping brands succeed through print.
- Benefits: Competitive salary based on experience and flexible working hours.
- Why this job: Join a dynamic team and build strong relationships with clients while achieving sales targets.
- Qualifications: 2 years of relevant experience, strong communication skills, and attention to detail.
- Other info: Office-based role with a supportive environment and opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Our client is passionate about helping organisations succeed using the power of print. Their aim is to be a leading source of inspiration, solutions and practical expertise to help brands achieve their goals.
They are looking to appoint an Internal Sales Administrator / Account Manager to look after a range of existing customer accounts. Typical clients include marketing departments of public and private sector organisations with regular and wide-ranging requirements, primarily printed and promotional products.
Role Objectives and Responsibilities- To be a key member of the internal sales team working on a range of customer accounts principally dealing with printed and promotional products, with key objectives as follows:
- Taking enquiries from customers, making sure requirements are understood and proposing/discussing solutions.
- Preparing and sending quotations, following up as required to secure the order.
- Liaising with design studio regarding artwork/visuals and managing the proofing process with clients.
- Processing orders and managing through production ensuring that promised delivery dates are met.
- Establish and maintain a strong ‘trusted advisor’ relationship with clients, helping them to achieve their goals by providing solutions to their needs.
- Ensure all customer queries are dealt with effectively and in a timely manner.
- Meet sales targets by maximising all enquiries and opportunities for cross-selling or up-selling.
- Ensure correct, on-time delivery for clients on every order.
- Ensure that margins are maintained to agreed levels.
- Have a positive can-do approach to the client, always ensuring a high level of customer satisfaction.
- To succeed in this role, you will demonstrate the following characteristics:
- Positive, proactive, and punctual.
- Clear thinker with good communication skills and organising ability.
- Able to build good relationships with customers and suppliers.
- Accuracy and keen attention to detail (a perfectionist streak!).
- Ability to work to deadlines.
- Good IT skills including MS Office.
- At least 2 years’ relevant industry experience.
This office based role is for a 40-hour week Monday – Friday with some flexibility for hours within the 7.30am – 5pm window.
Internal Sales Administrator / Account Manager employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Administrator / Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Internal Sales Administrator / Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and how you can help them achieve their goals with printed and promotional products. This will show you're genuinely interested and ready to be a trusted advisor.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience and how it aligns with the role's requirements. Highlight your ability to build relationships, manage orders, and ensure customer satisfaction – these are key for success in this position.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team and contributing to our mission of helping brands succeed.
We think you need these skills to ace Internal Sales Administrator / Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Internal Sales Administrator / Account Manager. Highlight your experience with customer accounts and any relevant skills in sales and communication. We want to see how you can be a trusted advisor for our clients!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping organisations succeed and how your proactive approach aligns with our goals at StudySmarter. Keep it engaging and personal – we love a good story!
Showcase Your Attention to Detail: In this role, accuracy is key! When submitting your application, double-check for any typos or errors. We appreciate a perfectionist streak, so make sure your application reflects that attention to detail we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Products Inside Out
Make sure you have a solid understanding of the printed and promotional products the company offers. Familiarise yourself with their features, benefits, and how they can help clients achieve their goals. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Internal Sales Administrator / Account Manager, clear communication is key. Prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you’ve resolved issues or clarified requirements to ensure everyone was on the same page.
✨Demonstrate Your Problem-Solving Ability
Be ready to discuss specific instances where you've tackled challenges or provided solutions for clients. Highlight your proactive approach and how you’ve built strong relationships by being a trusted advisor. This will resonate well with the company's aim to help brands succeed.
✨Prepare Questions That Show Your Interest
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, the types of clients you'll be working with, or how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the company's success.
