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- Tasks: Collaborate with teams to design solutions for client communication and document management needs.
- Company: Join a market leader in multichannel communications, shaping the future of document services.
- Benefits: Enjoy flexible working options and a dynamic work environment with growth opportunities.
- Why this job: Be a key player in transforming client experiences while developing your skills in a supportive culture.
- Qualifications: Degree-level education or equivalent, plus experience in document management and business analysis required.
- Other info: Work permit may be needed if not a local passport holder; apply through the official button.
The predicted salary is between 43200 - 72000 £ per year.
Job Title: Inbound Solutions Architect
Salary: £40k to £48k per annum + car
Location: England
Reference: J3338
Contact:
Telephone:
We have an opportunity for an Inbound Solutions Architect with strong interpersonal skills and the associated ability to interact with individuals at all levels within the organisation, clients, partners and suppliers to join a market leader in the world of multichannel communications.
Job Purpose
Support document & information services overall vision by working with Senior Management, BDM’s, CRMs, Product Managers and other relevant stakeholders to understand client / market requirements and assist in the creation, management and continual development of the overriding ‘Solutions’ strategy needed to meet these requirements.
This will focus on ‘Comms In’ e.g. scanning / imaging, capture, records management, storage and retrieval and document workflow.
It also includes the solution sets (tools, processes and services) needed to meet market needs and enable the achievement of core financial objectives – revenue and contribution.
Inbound Solutions Architect Principle Accountabilities
- Act as a customer-facing subject matter expert / analyst on the solution sets needed to meet client and market requirements.
- Maintain a thorough understanding of market requirements (technical) as they relate to the strategic direction of the business.
- Assist in the development of the pre-sales tools and services needed to advance prospect / client opportunities through this critical stage of the sales cycle.
- Provide advice, support and guidance to Senior Management, BDM’s and CRM’s in pre-sales scenarios – including presentations / demonstrations to prospects and customers.
- Carry out assessments of customer communications / document production processes, technologies and legacy document process workflows – including requirements gathering and definition.
- Hold the ownership of the solutions design aspects of the proposed solution.
- Map and document legacy business processes and articulate associated solutions (drafting of visit assessments, project briefing documents, proposals, solution statements, specification documents, development briefs and other forms of written communication).
- Implement and configure products and services at customer sites as a lead analyst.
- Liaise with the project management / development teams on customer projects.
- Complete regular management and financial reports for all project work inline with business objectives.
This Inbound Solutions Architect role requires candidates with delivery knowledge, experience in document management solutions and in business analysis including Business Process Re-engineering. This experience and knowledge will have allowed you to develop an ability to evaluate, develop and deploy imaging solutions. We are looking for someone with strong technical capability to be able to detail technical requirements to developers. You must have the outstanding written and verbal communication skills required to outline complex propositions in layman’s terms. Your strengths will also lie in planning, organising, and paying attention to detail and accuracy, as these skills will be needed to work on multiple projects at one time and working under pressure to tight deadlines.
Sound experience of Microsoft Office tools including Visio and Project is essential.
Desirable Skills / Experience
- Educated to degree level or equivalent and / or hold professional Business Analysis qualification e.g. ISEB
- Awareness of Document Composition and associated tools e.g. GMC PrintNet / Aspire, Doc1
- Understanding of print production and workflows and awareness of DSA / Mailsort tariffs
- Experience working with enterprise implementations of ECM, EDRM and EDM technology
- Understanding of document capture technologies; in particular image transformation software, software configuration and image manipulation
- Experience of delivering document solutions within the Health, Financial Services, Insurance and / or Local Government markets
- Experienced in the scoping and transition of diverse data / document portfolios within a BPO environment
- Understanding of all aspects relating to secure data handling
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Inbound Solutions Architect employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Solutions Architect
✨Tip Number 1
Familiarise yourself with the latest trends in document management solutions and multichannel communications. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who work in document management or business analysis. Attend relevant webinars or local meetups to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed projects or implemented solutions in previous roles. Highlight your experience with tools like Microsoft Visio and Project, as well as any document composition tools you've used.
✨Tip Number 4
Research StudySmarter's current offerings and recent projects. Being knowledgeable about our services will demonstrate your genuine interest in the company and help you articulate how you can contribute to our goals.
We think you need these skills to ace Inbound Solutions Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in document management solutions, business analysis, and business process re-engineering. Use specific examples that demonstrate your technical skills and ability to manage multiple projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and ability to interact with various stakeholders. Mention your understanding of the role's requirements and how your background aligns with the company's vision for document and information services.
Highlight Technical Proficiency: In your application, emphasise your proficiency in Microsoft Office tools, especially Visio and Project. If you have experience with Document Composition tools or enterprise ECM technologies, make sure to include that as well.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, consider including a brief example of how you've successfully explained complex concepts in previous roles. This could be part of your cover letter or CV.
How to prepare for a job interview at Harrison Scott Associates
✨Showcase Your Interpersonal Skills
As an Inbound Solutions Architect, strong interpersonal skills are crucial. Be prepared to demonstrate your ability to interact effectively with various stakeholders during the interview. Share examples of past experiences where you successfully collaborated with clients, partners, or team members.
✨Understand the Technical Market Requirements
Familiarise yourself with the technical aspects of document management solutions and the specific market requirements related to the role. During the interview, be ready to discuss how your knowledge aligns with the company's strategic direction and how you can contribute to their goals.
✨Prepare for Pre-Sales Scenarios
Since the role involves providing support in pre-sales situations, practice articulating complex concepts clearly. Prepare to discuss how you would approach creating pre-sales tools and services, and be ready to present a mock demonstration if asked.
✨Highlight Your Project Management Skills
Given the need to manage multiple projects under tight deadlines, emphasise your organisational skills and experience in project management. Be prepared to share specific examples of how you've successfully managed projects in the past, particularly in relation to document workflows and client requirements.
