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For Companies At a Glance
- Tasks: Collaborate with teams to design solutions for client communication and document management needs.
- Company: Join a market leader in multichannel communications, shaping the future of document services.
- Benefits: Enjoy flexible working options and a dynamic work environment with growth opportunities.
- Why this job: Be at the forefront of innovative solutions, making a real impact in various sectors.
- Qualifications: Degree-level education or equivalent, plus experience in document management and business analysis.
- Other info: Work permit may be required for non-residents; apply through the official channel.
The predicted salary is between 43200 - 72000 £ per year.
We have an opportunity for an Inbound Solutions Architect with strong interpersonal skills and the ability to interact effectively with individuals at all levels within the organization, including clients, partners, and suppliers. This role is with a market leader in multichannel communications.
Job Purpose
Support the overall vision of document & information services by collaborating with Senior Management, BDMs, CRMs, Product Managers, and other stakeholders to understand client and market requirements. Assist in creating, managing, and developing the overarching ‘Solutions’ strategy to meet these needs. This role focuses on ‘Comms In’ such as scanning, imaging, capture, records management, storage, retrieval, and document workflow. It also involves developing solution sets (tools, processes, and services) to meet market needs and achieve financial objectives related to revenue and contribution.
Principal Accountabilities
- Act as a customer-facing subject matter expert on solution sets needed to meet client and market requirements.
- Maintain a thorough understanding of technical market requirements related to the strategic direction of the business.
- Assist in developing pre-sales tools and services to advance prospect and client opportunities.
- Provide advice, support, and guidance to Senior Management, BDMs, and CRMs in pre-sales scenarios, including presentations and demonstrations.
- Assess customer communication and document production processes, technologies, and legacy workflows, including requirements gathering and definition.
- Own the solution design aspects of proposals.
- Map and document legacy business processes and articulate solutions through various documentation.
- Implement and configure products and services at customer sites as a lead analyst.
- Liaise with project management and development teams on customer projects.
- Prepare regular management and financial reports aligned with business objectives.
This role requires candidates with experience in document management solutions, business analysis, and business process re-engineering. Strong technical skills are essential to detail requirements for developers. Excellent written and verbal communication skills are necessary to explain complex concepts clearly. Attention to detail, organization, and the ability to manage multiple projects under tight deadlines are critical. Proficiency in Microsoft Office tools, including Visio and Project, is essential.
Qualifications and Experience
- Degree-level education or equivalent, or a professional Business Analysis qualification (e.g., ISEB).
- Knowledge of Document Composition tools (e.g., GMC PrintNet, Aspire, Doc1).
- Understanding of print production workflows and tariffs (DSA/Mailsort).
- Experience with enterprise ECM, EDRM, and EDM technology implementations.
- Knowledge of document capture technologies, image transformation software, and image manipulation.
- Experience delivering document solutions in Health, Financial Services, Insurance, or Local Government sectors.
- Experience in scoping and transitioning diverse data/document portfolios within a BPO environment.
- Understanding secure data handling practices.
Additional Notes
Please note that if you are not a passport holder of the country where the vacancy is located, you may need a work permit. For more information, check our Blog. Applicants should not provide bank or payment details during the application process. All applications must be submitted via the 'Apply now' button.
Inbound Solutions Architect employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Solutions Architect
✨Tip Number 1
Familiarise yourself with the latest trends in document management solutions and multichannel communications. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the industry, especially those who work in roles related to document management and business analysis. Attend relevant webinars or local meetups to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented document solutions or improved business processes in previous roles. Having concrete stories ready will showcase your expertise and problem-solving skills effectively.
✨Tip Number 4
Brush up on your technical skills, particularly with Microsoft Office tools like Visio and Project. Being able to demonstrate proficiency in these tools during the interview can set you apart from other candidates.
We think you need these skills to ace Inbound Solutions Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in document management solutions, business analysis, and business process re-engineering. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong interpersonal skills and ability to interact with various stakeholders. Mention specific examples of how you've successfully managed projects or developed solutions in previous roles.
Showcase Technical Skills: Emphasise your proficiency in Microsoft Office tools, especially Visio and Project. If you have experience with Document Composition tools or document capture technologies, be sure to include that as well.
Prepare for Potential Interviews: Think about how you would explain complex concepts clearly, as excellent communication skills are essential for this role. Prepare examples of past experiences where you acted as a subject matter expert or provided guidance in pre-sales scenarios.
How to prepare for a job interview at Harrison Scott Associates
✨Showcase Your Interpersonal Skills
As an Inbound Solutions Architect, you'll need to interact with various stakeholders. Be prepared to demonstrate your strong interpersonal skills during the interview by sharing examples of how you've effectively communicated with clients, partners, and team members in previous roles.
✨Understand the Technical Requirements
Familiarise yourself with the technical market requirements related to document management solutions. During the interview, be ready to discuss your knowledge of tools like GMC PrintNet or Aspire, and how they can be applied to meet client needs.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you had to gather requirements, design solutions, or manage projects under tight deadlines, and be ready to articulate these clearly.
✨Demonstrate Your Attention to Detail
Attention to detail is critical for this role. Use the interview to highlight instances where your meticulous nature has led to successful project outcomes, whether through documentation, process mapping, or managing multiple projects simultaneously.
