Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as an Inbound Solutions Architect, focusing on innovative document and information services.
- Company: Be part of a market leader in multichannel communications, shaping the future of client solutions.
- Benefits: Enjoy flexible working options, professional development opportunities, and a vibrant company culture.
- Why this job: Make an impact by designing solutions that enhance communication and efficiency for diverse clients.
- Qualifications: Degree level education or equivalent, with experience in document management and business analysis required.
- Other info: Ideal for tech-savvy individuals passionate about transforming document workflows and processes.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Inbound Solutions Architect
Salary: £40k to £48k per annum + car
Location: England
Reference: J3338
Contact:
Telephone: 0141 647 6688
We have an opportunity for an Inbound Solutions Architect with strong interpersonal skills and the associated ability to interact with individuals at all levels within the organisation, clients, partners and suppliers to join a market leader in the world of multichannel communications.
Job Purpose
Support document & information services overall vision by working with Senior Management, BDM’s, CRMs, Product Managers and other relevant stakeholders to understand client / market requirements and assist in the creation, management and continual development of the overriding ‘Solutions’ strategy needed to meet these requirements.
This will focus on ‘Comms In’ e.g. scanning / imaging, capture, records management, storage and retrieval and document workflow.
It also includes the solution sets (tools, processes and services) needed to meet market needs and enable the achievement of core financial objectives – revenue and contribution.
Inbound Solutions Architect Principle Accountabilities
- Act as a customer-facing subject matter expert / analyst on the solution sets needed to meet client and market requirements.
- Maintain a thorough understanding of market requirements (technical) as they relate to the strategic direction of the business.
- Assist in the development of the pre-sales tools and services needed to advance prospect / client opportunities through this critical stage of the sales cycle.
- Provide advice, support and guidance to Senior Management, BDM’s and CRM’s in pre-sales scenarios – including presentations / demonstrations to prospects and customers.
- Carry out assessments of customer communications / document production processes, technologies and legacy document process workflows – including requirements gathering and definition.
- Hold the ownership of the solutions design aspects of the proposed solution.
- Map and document legacy business processes and articulate associated solutions (drafting of visit assessments, project briefing documents, proposals, solution statements, specification documents, development briefs and other forms of written communication).
- Implement and configure products and services at customer sites as a lead analyst.
- Liaise with the project management / development teams on customer projects.
- Complete regular management and financial reports for all project work inline with business objectives.
This Inbound Solutions Architect role requires candidates with delivery knowledge, experience in document management solutions and in business analysis including Business Process Re-engineering. This experience and knowledge will have allowed you to develop an ability to evaluate, develop and deploy imaging solutions. We are looking for someone with strong technical capability to be able to detail technical requirements to developers. You must have the outstanding written and verbal communication skills required to outline complex propositions in layman’s terms. Your strengths will also lie in planning, organising, and paying attention to detail and accuracy, as these skills will be needed to work on multiple projects at one time and working under pressure to tight deadlines.
Sound experience of Microsoft Office tools including Visio and Project is essential.
Desirable Skills / Experience
- Educated to degree level or equivalent and / or hold professional Business Analysis qualification e.g. ISEB
- Awareness of Document Composition and associated tools e.g. GMC PrintNet / Aspire, Doc1
- Understanding of print production and workflows and awareness of DSA / Mailsort tariffs
- Experience working with enterprise implementations of ECM, EDRM and EDM technology
- Understanding of document capture technologies; in particular image transformation software, software configuration and image manipulation
- Experience of delivering document solutions within the Health, Financial Services, Insurance and / or Local Government markets
- Experienced in the scoping and transition of diverse data / document portfolios within a BPO environment
- Understanding of all aspects relating to secure data handling
#J-18808-Ljbffr
Inbound Solutions Architect employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Solutions Architect
✨Tip Number 1
Network with professionals in the document management and business analysis fields. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends, which can give you an edge in understanding client needs.
✨Tip Number 2
Familiarise yourself with the specific tools mentioned in the job description, such as GMC PrintNet/Aspire and document capture technologies. Having hands-on experience or even just a solid understanding of these tools can make you stand out during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in delivering document solutions, especially in sectors like health or financial services. Be ready to share specific examples of how you've successfully managed projects and met client requirements.
✨Tip Number 4
Brush up on your presentation skills, as you'll likely need to demonstrate solutions to clients. Practising how to clearly articulate complex information will help you convey your expertise effectively during the interview process.
We think you need these skills to ace Inbound Solutions Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in document management solutions, business analysis, and Business Process Re-engineering. Use specific examples that demonstrate your ability to evaluate and deploy imaging solutions.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Inbound Solutions Architect role. Discuss how your interpersonal skills and technical expertise align with the company's needs, particularly in relation to Comms In solutions.
Showcase Technical Skills: Emphasise your proficiency in Microsoft Office tools, especially Visio and Project. Mention any experience you have with Document Composition tools like GMC PrintNet/Aspire and your understanding of print production workflows.
Highlight Relevant Experience: Detail your experience in delivering document solutions across various sectors such as health, financial services, or local government. Provide examples of how you've successfully scoped and transitioned data/document portfolios.
How to prepare for a job interview at Harrison Scott Associates
✨Showcase Your Interpersonal Skills
As an Inbound Solutions Architect, you'll need to interact with various stakeholders. Be prepared to demonstrate your strong interpersonal skills during the interview by sharing examples of how you've effectively communicated and collaborated with clients, partners, and team members in previous roles.
✨Understand the Technical Requirements
Familiarise yourself with the technical aspects of document management solutions and business process re-engineering. During the interview, be ready to discuss specific technologies and tools you've worked with, such as GMC PrintNet or document capture technologies, to show your expertise in the field.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would approach client needs. Think about past experiences where you successfully designed solutions or improved processes, and be ready to articulate these situations clearly.
✨Demonstrate Your Project Management Skills
Since this role involves managing multiple projects, highlight your planning and organisational skills. Discuss any experience you have with project management tools like Microsoft Project, and be prepared to explain how you prioritise tasks and meet tight deadlines.
