Operations Manager - Southern Home Counties - £45k to £50k pa in England

Responsibilities

• Assisting with the strategic development & management of operational viability & profitability of the business.
• Trouble-shooting where required.
• Ensuring operational requirements of the support functions are met.
• Monitoring progress against KPIs, analysing & interpreting results bearing in mind current & future market & business conditions.
• Review historic loadings analysis & current sales projections with Planning Manager to determine future resourcing & cross‑selling requirements.
• Review previous week’s performance and generate weekly performance data across post‑press manufacturing processes, identify top loss issues and implement plans for improvement activities.
• Present data and plans for improvement at the weekly cost deployment meeting.
• Managing, leading, and developing operational managers to ensure business goals are met.
• Providing guidance in respect of business direction and on‑call support where required.
• Set key operational objectives, aligning with overall business goals, and ensuring effectively cascaded down through operational areas.
• Ensure managers understand their role in achieving goals & objectives, providing coaching and mentoring to develop their skills and knowledge within the business and improve productivity.
• Responsible for quality, environmental, and health & safety practice and adherence within areas of responsibility.
• Provide on‑site/on‑call support where required to ensure direct reports solve issues and drive root‑cause analysis to eliminate reoccurrence.
• Ensure effective maintenance & resolution of quality incident processes & meetings.
• Ensure managers fulfil their responsibilities, and are compliant with regulatory & company policy & procedure.
• Ensure operational procedures comply with regulatory requirements without negatively impacting productivity.
• Ensure effective and efficient analysis of departmental expenditure to determine future requirements and assist with maintaining financial stability & profitability of the business.
• Use analysis to identify and drive sustainable efficiency improvements.
• Ensure balance maintained between costs/resourcing & work input/output.
• Determine ongoing requirements for permanent & casual staff, to minimise operational cost.
• Examine short‑term financial impact, long‑term investment, and business benefit for operational improvements, prepare & present business cases to the Board for approval on improvement projects and future investments.
• Assist in setting annual performance targets and cost budgets.
• Maintain up‑to‑date and accurate awareness of industry developments and corporate & legal governance to ensure business compliance within area of responsibility.
• Develop skills and knowledge to provide cover during absence for the line manager.
• Be able to make effective use of IT applications appropriate to the role.
• Effectively & proactively engage managers to ensure effective implementation of change initiatives within areas of responsibility.
• Lead the development of a culture of continuous improvement through identification, standardisation, implementation, and maintenance of best practice.
• Oversee maintenance of safe working environment within area of responsibility, including adherence to COSHH regulations, ensure 5S audits and health & safety audits are conducted effectively.
• Ensure timely completion and review of risk assessments, ensure effective investigation of incidents & accidents and implementation of recommended actions.
• Ensure waste disposal managed in accordance with procedures.
• Ensure direct reports understand and fulfil their legal responsibilities.
• Ensure effective communication of all HSEQ procedures and consultation with staff on H&S matters.
• Ensure team aware of targets & their contribution in achieving them, through regular team briefs, etc.
• Ensure effective communication with all relevant parties to minimise impact of issues & ensure effective resolution.
• Ensure direct reports appropriately trained to cover absences.
• Manage individual performance through appropriate performance management review processes and deal with poor performance effectively and efficiently.
• Ensure effective planning & delivery of induction, ensure effective preparation & delivery of team development plans in liaison with Human Resources & Development team.
• Ensure all staff competent to complete tasks assigned.
• Complete training needs analysis (TNA) to identify any skills gaps and ensure development activities put in place to resolve.

Qualifications

• Applicants must currently or in the last five years have held a management position in a company with a minimum of 50 staff.