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- Tasks: Support Account Managers and build customer relationships through calls and admin tasks.
- Company: Join a dynamic team in the print consumables industry.
- Benefits: Negotiable salary, career growth, and a supportive work environment.
- Other info: Opportunity to work closely with logistics and credit control teams.
- Why this job: Make an impact by helping customers and driving sales in a fast-paced role.
- Qualifications: Experience in telephone sales and proficiency in MS Office required.
The predicted salary is between 30000 - 40000 £ per year.
This position has been filled.
Role Requirements
- Experience working in a Telephone Sales Environment
- PC literate and extensive knowledge of MS Excel, Word and Power Point.
Responsibilities
- Supporting Account Managers with the development of customer relationships through a mixture of inbound and outbound calls to existing and new customers, and the efficient completion of administrative tasks.
- Processing customer orders (received by telephone, fax and email) directly onto CRM system after each call and completing administrative processes of order transaction.
- Query resolution for customer issues, resolving where possible by liaising with logistics and credit control to maintain effective customer relationships or escalating to Sales Advisor Team Manager where required.
- Responding to customer enquiries by providing prices, product information, quotes and samples.
- Using CRM to plan follow‑up customer contact in order to progress enquiry into sale.
- Undertaking gathering of information on customers' business and entering it into the CRM system to provide accurate information across all sales channels.
- Maximising customer sales by offering added value options in pricing, services, mix of customer products.
- Identifying business opportunities and understanding customer needs to generate further sales.
- Working with internal functions as required, specifically Logistics and Credit Control.
Internal Sales Representative – Print Consumables - Southern Home Counties - Negotiable / Comme[...] in England employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Representative – Print Consumables - Southern Home Counties - Negotiable / Comme[...] in England
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest during calls.
✨Tip Number 2
Practice your pitch! Whether it's for inbound or outbound calls, having a clear and confident way to present yourself and the products can make all the difference in landing that sale.
✨Tip Number 3
Don’t shy away from following up! Use your CRM skills to keep track of customer interactions and ensure you’re reaching out at the right times to nurture those relationships.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Internal Sales Representative – Print Consumables - Southern Home Counties - Negotiable / Comme[...] in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales Representative role. Highlight your experience in telephone sales and your proficiency with MS Excel, Word, and PowerPoint. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, it's crucial to showcase your communication skills. Use clear and concise language in your application, and don’t forget to mention any experience you have in resolving customer queries.
Highlight Your CRM Experience: If you've worked with CRM systems before, make sure to mention it! We love candidates who can efficiently process orders and manage customer relationships using technology. Share specific examples of how you've used CRM in past roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on the opportunity to join our team!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Sales Stuff
Brush up on your telephone sales techniques and be ready to discuss your experience in this area. Think about specific examples where you've successfully developed customer relationships or resolved queries, as these will show your potential employer that you can hit the ground running.
✨Get Familiar with CRM Systems
Since you'll be using a CRM system to manage customer interactions, it’s crucial to demonstrate your proficiency. If you have experience with specific systems, mention them. If not, do a bit of research on common CRM functionalities and be prepared to discuss how you would use them effectively.
✨Excel at Excel
As the job requires extensive knowledge of MS Excel, make sure you can talk about your skills confidently. Be ready to share examples of how you've used Excel for data analysis or reporting in previous roles. A quick refresher on formulas and functions could also come in handy!
✨Show Your Team Spirit
This role involves working closely with Account Managers and other internal teams. Highlight your ability to collaborate and communicate effectively. Share instances where teamwork led to successful outcomes, as this will demonstrate that you're a great fit for their company culture.