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- Tasks: Support Account Managers and build customer relationships through calls and admin tasks.
- Company: Join a dynamic team in the print consumables industry.
- Benefits: Negotiable salary, flexible work environment, and growth opportunities.
- Other info: Great chance to develop your skills and advance your career.
- Why this job: Make an impact by helping customers and driving sales in a fast-paced setting.
- Qualifications: Experience in telephone sales and proficiency in MS Office.
The predicted salary is between 30000 - 40000 £ per year.
Salary: Negotiable / Commensurate with experience
Role Requirements:
- Experience working in a Telephone Sales Environment
- PC literate and extensive knowledge of MS Excel, Word and Power Point
Responsibilities:
- Supporting Account Managers with the development of customer relationships through a mixture of inbound and outbound calls to existing and new customers, and the efficient completion of administrative tasks.
- Processing customer orders (received by telephone, fax and email) directly onto CRM system after each call and completing administrative processes of order transaction.
- Query resolution for customer issues, resolving where possible by liaising with logistics and credit control to maintain effective customer relationships or escalating to Sales Advisor Team Manager where required.
- Responding to customer enquiries by providing prices, product information, quotes and samples.
- Using CRM to plan follow‑up customer contact in order to progress enquiry into sale.
- Undertaking gathering of information on customers' business and entering it into the CRM system to provide accurate information across all sales channels.
- Maximising customer sales by offering added value options in pricing, services, mix of customer products.
- Identifying business opportunities and understanding customer needs to generate further sales.
- Working with internal functions as required, specifically Logistics and Credit Control.
Inside Sales Pro – Print Consumables in England employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Pro – Print Consumables in England
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest during calls.
✨Tip Number 2
Practice your pitch! Whether it's for inbound or outbound calls, having a clear and confident way to present yourself and the products can make all the difference in landing that sale.
✨Tip Number 3
Don’t shy away from following up! Use your CRM skills to keep track of customer interactions and ensure you’re reaching out at the right times to nurture those relationships.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and ensures your application goes straight to the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Inside Sales Pro – Print Consumables in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Pro role. Highlight your experience in telephone sales and your proficiency with MS Excel, Word, and PowerPoint. We want to see how your skills match what we're looking for!
Showcase Your Customer Relationship Skills: In your application, emphasise your ability to build and maintain customer relationships. Share examples of how you've successfully resolved queries or developed customer connections in previous roles. This is key for us!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you convey your enthusiasm for the role without rambling on. Less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Sales Stuff
Brush up on your telephone sales techniques and be ready to discuss your previous experiences. Think about specific examples where you successfully developed customer relationships or resolved issues, as this will show your potential employer that you can hit the ground running.
✨Master the Tech
Since the role requires proficiency in MS Excel, Word, and PowerPoint, make sure you're comfortable using these tools. Prepare to demonstrate how you've used them in past roles, especially in managing customer data or creating presentations that helped close deals.
✨CRM Familiarity is Key
Familiarise yourself with CRM systems, as you'll need to process orders and manage customer interactions efficiently. If you have experience with a specific CRM, be ready to talk about how you used it to enhance customer relationships and track sales progress.
✨Show Your Problem-Solving Skills
Be prepared to discuss how you've handled customer queries and resolved issues in the past. Highlight your ability to liaise with different departments, like logistics and credit control, to ensure customer satisfaction. This will demonstrate your teamwork skills and commitment to customer service.