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For Companies At a Glance
- Tasks: Install, repair, and maintain printing equipment while providing top-notch customer training.
- Company: Join a market leader in the printing equipment industry.
- Benefits: Enjoy a competitive salary, company car, private healthcare, and pension scheme.
- Other info: Build relationships with customers and colleagues in a fast-paced environment.
- Why this job: Be part of a dynamic team and make a real impact in the engineering field.
- Qualifications: Field service engineering experience and strong problem-solving skills required.
The predicted salary is between 35000 - 45000 £ per year.
This is a fantastic South East or Midlands based Engineering opportunity to join a market leader in the supply of printing equipment.
Responsibilities
- To install, repair and maintain the company’s products to a specified standard and to carry out customer training when required in order to provide the highest level of service to our customers.
- Key activities include ensuring the customer receives exceptional service in a high paced environment and representing the company with a professional and committed attitude.
- Daily activities are:
- Respond to call outs in a timely and professional manner, identify and resolve technical faults.
- Provide advice and training to customers when required.
- Undertake relevant training as directed, which may include computer based training.
- Undertake all repairs in a safe manner and in accordance with manufacturers recommendations and Health and Safety legislation.
- Complete all necessary reporting requirements and paperwork in an accurate and timely manner.
- Effectively use technology tools such as PDA and laptop.
- Maintain car stock to required standards.
- Support other engineers as necessary.
Build strong working relationships and communicate effectively with Technical Specialists, Service Managers, Work Controllers, Sales and any relevant department within the Company. Build and maintain professional, confident and friendly relationships with customers and colleagues.
Qualifications
- Proven background in field service engineering with a logical approach to problem solving.
- Strong interpersonal skills working within a team.
- The ability to work alone but also be part of a team.
- Excellent communication skills, both written and verbal, with a high degree of computer literacy.
- Full UK driving licence.
Benefits
- Excellent salary, company car, mobile phone, private healthcare, death in service insurance and pension scheme.
Field Service Engineer – Sheet-fed Litho Presses - North West England. - Highly Competitive - N[...] employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – Sheet-fed Litho Presses - North West England. - Highly Competitive - N[...]
✨Tip Number 1
Network like a pro! Reach out to your connections in the printing and engineering sectors. Attend industry events or local meetups to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your past projects and successes in field service engineering. This can really set you apart when chatting with hiring managers.
✨Tip Number 3
Prepare for interviews by practising common questions related to technical faults and customer service scenarios. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Field Service Engineer – Sheet-fed Litho Presses - North West England. - Highly Competitive - N[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with sheet-fed litho presses and any relevant technical skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you’ve successfully solved technical issues in the past. We’re all about finding solutions, so show us how you’ve done it before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Stuff
Make sure you brush up on your technical knowledge about sheet-fed litho presses. Understand the common issues that arise and how to troubleshoot them. This will not only show your expertise but also your commitment to providing exceptional service.
✨Showcase Your Communication Skills
Since this role involves training customers and collaborating with various teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in the past, whether it’s through training sessions or team meetings.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've identified and resolved technical faults. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your logical approach to problem-solving.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Show enthusiasm for the role and the company, and be friendly yet professional. Remember, they’re looking for someone who can build strong relationships with customers and colleagues alike.