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- Tasks: Build strong client relationships and drive business growth through excellent service.
- Company: Join a leading provider of customer communication services with a dynamic team.
- Benefits: Highly competitive salary, career development opportunities, and a supportive work environment.
- Other info: Endless opportunities to learn and grow in your career.
- Why this job: Make a real impact by understanding client needs and delivering innovative solutions.
- Qualifications: Experience in corporate environments and strong interpersonal skills required.
The predicted salary is between 60000 - 80000 £ per year.
We are on the search for commercially minded Client Relationship Manager. With a passion for client care, and an ability to network, you will develop strong working relationships within key accounts, developing existing services and growing contracts. This role requires candidates with excellent interpersonal and communication skills.
What you will do:
- Develop and maintain excellent working relationships at all levels across your designated accounts.
- Work closely with clients on all business activity and gain a holistic view of the overall contract.
- Gain in-depth knowledge of your client’s business sector.
- Promote a culture of continuous improvement by hosting regular service reviews across your accounts and encouraging open and honest feedback.
- Ensure that our client is delivering an excellent service to customers.
- Host service reviews and pass feedback regularly.
- Develop a strong understanding of all services and products currently delivered to your accounts.
- Act as the client liaison for escalations.
- Understand client’s needs and ensure correct positioning.
- Identify and win any new business opportunities.
- Guarantee that clients are aware of capabilities and range of services, which may include presenting or performing product demonstrations.
- Draft solution specifications and calculate and submit quotations for new business.
- Cooperate with pre‑sales teams and facilitate scoping and business analysis.
- Ensure full understanding of any requirement and be able to draft the appropriate solution.
- Draft and submit tender responses with support from the commercial team.
- Draft and maintain client contract documents such as Service Manuals and SLAs.
If you are a strategic thinker with a desire and ability to understand the “big picture” then we would love to hear from you. This is a great opportunity to join a leading provider of customer communication services. Candidates must have experience working in a large corporate company environment with a high degree of financial competence. You must also have an ability to construct innovative bid solutions. It is a chance to join a network of some of the most experienced, innovative and dedicated people in the country. Our client will provide endless opportunities to learn new skills, develop in your career and grow. We ask that you only apply for any of our vacancies if you are resident in the UK, and you work / have recently worked in the print, packaging or paper sectors.
Client Relationship Manager - North England - £Highly Competitive Package employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager - North England - £Highly Competitive Package
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meet-ups to connect with potential employers and other professionals. Remember, it’s all about building those relationships that can lead to job opportunities.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of the client’s business sector during conversations. This will not only impress them but also show that you’re genuinely interested in their needs.
✨Tip Number 3
Follow up after interviews or networking events. A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and your commitment to building that relationship.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you on board with a fantastic team!
We think you need these skills to ace Client Relationship Manager - North England - £Highly Competitive Package
Some tips for your application 🫡
Show Your Passion for Client Care: When writing your application, let your enthusiasm for client care shine through. We want to see how you’ve built strong relationships in the past and how you can bring that same energy to our team.
Highlight Your Communication Skills: Make sure to showcase your excellent interpersonal and communication skills. We’re looking for someone who can connect with clients at all levels, so share examples of how you've effectively communicated in previous roles.
Demonstrate Your Strategic Thinking: We love strategic thinkers! In your application, give us a glimpse of how you approach problem-solving and understand the bigger picture. Share any experiences where you’ve identified new business opportunities or improved existing services.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the client's business sector. Familiarise yourself with their challenges, competitors, and market trends. This will not only show your genuine interest but also help you articulate how you can add value to their operations.
✨Showcase Your Interpersonal Skills
As a Client Relationship Manager, your ability to connect with people is crucial. Prepare examples of how you've built strong relationships in the past. Think about times when you successfully navigated difficult conversations or turned around a challenging client situation.
✨Prepare for Service Reviews
Since hosting service reviews is part of the role, be ready to discuss how you would approach these meetings. Consider how you would encourage open feedback and promote continuous improvement. Having a structured plan will demonstrate your proactive mindset.
✨Highlight Your Strategic Thinking
This role requires a big-picture perspective. Be prepared to discuss how you identify new business opportunities and draft innovative solutions. Share specific instances where your strategic thinking led to successful outcomes, especially in a corporate environment.