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- Tasks: Support the Commercial office with order management and customer communication.
- Company: Join a dynamic team in the Southern Home Counties.
- Benefits: Competitive salary up to £25k pa, with opportunities for growth.
- Other info: Fast-paced environment with potential for career advancement.
- Why this job: Be part of a team that values customer satisfaction and teamwork.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 25000 - 25000 £ per year.
Salary: Up to £25k pa (depending on experience)
Job Purpose
Provide general administrative support and expediting services to the Commercial office.
Key Responsibilities
- Expedite purchase orders and associated paperwork ensuring data accuracy in their completion and tracking progress through to final invoicing.
- Coordinate and administer responses to customer complaints, maintaining a record of events and liaising with key stakeholders to ensure responses are timely and communicated effectively to the complainants.
- Coordinate timely dispatch and delivery of orders to customers.
- Administer the selection/dispatch of samples to customers, maintaining file copies for future reference and filing job bags.
- Order and issue stock when required.
- Follow up and chase approvals.
- Some liaison with production teams to expedite orders.
Key Characteristics / Success Factors
- Planning and Organisation: Ability to plan and organise own and others’ activities to meet shared goals and targets for delivery.
- Customer orientation: A genuine commitment to exceed internal / external customer expectations and go the extra mile to meet changing customer demands.
- Resilience and Adaptability: Able to work under pressure to tight deadlines.
Account Executive - Southern Home Counties - Up to £25k pa (depending on experience) in England employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive - Southern Home Counties - Up to £25k pa (depending on experience) in England
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills in planning, organisation, and customer orientation.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Account Executive - Southern Home Counties - Up to £25k pa (depending on experience) in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Executive role. Highlight relevant experience and skills that match the job description, like your ability to organise and manage customer interactions effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've exceeded customer expectations in the past.
Showcase Your Organisational Skills: Since planning and organisation are key characteristics for this role, be sure to include examples of how you've successfully managed multiple tasks or projects at once in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Stuff
Before the interview, make sure you understand the role of an Account Executive and the specific responsibilities listed in the job description. Familiarise yourself with how to expedite purchase orders and handle customer complaints effectively. This will show that you're genuinely interested and prepared.
✨Showcase Your Organisation Skills
Since planning and organisation are key characteristics for this role, come prepared with examples of how you've successfully managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to meet deadlines.
✨Demonstrate Customer Orientation
Be ready to discuss times when you've gone the extra mile for a customer. Think about specific situations where you exceeded expectations or adapted to changing demands. This will illustrate your commitment to customer satisfaction, which is crucial for the role.
✨Stay Calm Under Pressure
Prepare for potential questions about how you handle stress and tight deadlines. Share strategies you use to maintain focus and resilience, and consider discussing a challenging situation where you successfully navigated pressure. This will reassure them that you can thrive in a fast-paced environment.