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- Tasks: Manage customer orders and ensure top-notch service in a fast-paced environment.
- Company: Join a rapidly growing print management company with a vibrant culture.
- Benefits: Competitive salary, supportive team, and opportunities for career advancement.
- Other info: Enjoy a collaborative atmosphere with plenty of room for personal growth.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in print management and strong communication skills are essential.
The predicted salary is between 27000 - 27000 £ per year.
Opportunity to join a fast-growing print management company.
Responsibilities:
- Ensure all orders received into the Customer Service Department are dealt with promptly in line with agreed department targets and timescales.
- Work to tight deadlines with excellent communication skills.
- Take ownership of own daily tasks, making sure all orders and queries are cleared and resolved wherever possible at the end of each day.
- Build effective relationships with customers in order to enhance service and exceed customer expectations.
- Identify potential service issues, proactively contacting the customer to clarify and resolve problems, offering alternative products or service levels when appropriate.
- Book in deliveries and provide both written and verbal quotations.
- Manage daily reports.
- Use automated information systems to analyse the customer’s requirements.
Qualifications & Attributes:
- Sound experience knowledge of Print, especially Direct Mail and POS.
- Genuine interest in working with and helping internal and external customers.
- Good communication skills, both written and verbal.
- Establish and maintain a good working relationship with other team members.
- Accurate work with an eye for detail.
Account Executive - Southern Home Counties - Circa £27k pa in England employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive - Southern Home Counties - Circa £27k pa in England
✨Tip Number 1
Network like a pro! Reach out to people in the print management industry, especially those who work in customer service roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and print management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when discussing your experiences. Use examples that highlight how you’ve built relationships and resolved issues in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Executive - Southern Home Counties - Circa £27k pa in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Executive role. Highlight your experience in print management and customer service, as these are key for us. Use specific examples that showcase your skills in communication and problem-solving.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about working with customers and how you can enhance our service. Be sure to mention any relevant experience in Direct Mail and POS, as this will catch our eye.
Showcase Your Attention to Detail: In the print industry, accuracy is crucial. When filling out your application, double-check for any typos or errors. We love candidates who take pride in their work and pay attention to the little things!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Print Basics
Make sure you brush up on your knowledge of print management, especially Direct Mail and POS. Being able to discuss specific examples or trends in the industry will show that you're genuinely interested and knowledgeable about the field.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, prepare to showcase your verbal and written skills. Think of examples where you've effectively communicated with customers or resolved issues, as this will highlight your ability to build relationships and exceed expectations.
✨Show Your Problem-Solving Skills
Be ready to discuss how you've identified and resolved service issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your proactive approach to customer service.
✨Familiarise Yourself with Automated Systems
Since the role involves using automated information systems, it’s a good idea to familiarise yourself with common tools used in print management. If you have experience with any specific software, be sure to mention it during the interview.