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- Tasks: Lead major client accounts and oversee direct-mail campaigns from planning to delivery.
- Company: A leading marketing production organisation with a focus on direct-mail fulfilment.
- Benefits: Competitive salary, benefits package, and opportunities to work with national brands.
- Why this job: Join a stable, growing company and make an impact on high-profile marketing campaigns.
- Qualifications: Proven experience in direct-mail manufacturing and excellent communication skills.
- Other info: Collaborative environment with strong support from operational and client-service teams.
The predicted salary is between 36000 - 60000 £ per year.
A leading marketing production and direct‑mail fulfilment organisation is seeking an experienced Account Director to oversee key client relationships and ensure the successful delivery of complex, high‑volume direct‑mail campaigns. This is a senior customer‑facing role that requires deep, hands‑on understanding of Direct Mail manufacturing processes — not the print management or broker side. The successful candidate will be responsible for managing major accounts, guiding clients through the full production lifecycle, and ensuring operational excellence from brief to dispatch.
Key Responsibilities
- Act as the strategic lead for major client accounts in the Direct Mail sector.
- Oversee the full lifecycle of direct‑mail campaigns from planning to production and delivery.
- Work closely with production teams to forecast work volumes, book jobs accurately, and ensure smooth workflow.
- Provide expert guidance on print production data handling, personalisation, enclosing, and postal optimisation.
- Anticipate client needs, resolve issues proactively, and ensure all projects meet quality, cost, and time expectations.
- Produce accurate job estimates and schedules, working collaboratively with internal manufacturing teams.
- Maintain strong, consultative relationships with senior client stakeholders.
- Analyse campaign performance and production data to drive continuous improvement.
About You
- Proven experience as an Account Director, Senior Account Manager, or Client Services Lead within a direct‑mail manufacturing environment.
- In-depth understanding of print production, data processing, personalisation, enclosing, finishing, and mailing workflows.
- Experience forecasting workloads, planning capacity, and booking jobs directly into production.
- Highly organised, detail-driven, and comfortable managing multiple complex live projects.
- Excellent communication skills and the ability to manage large clients with confidence and credibility.
- Commercially aware with strong problem-solving and decision-making skills.
What’s On Offer
- Competitive salary and benefits package.
- Opportunity to work with major national brands and high‑profile marketing campaigns.
- A stable, growing organisation with significant investment in technology and production capability.
- Supportive, collaborative operational and client‑service teams.
Account Director – Direct Mail (Manufacturing) in England employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director – Direct Mail (Manufacturing) in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the direct mail and manufacturing sectors. Attend industry events or webinars to meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of direct mail processes. Be ready to discuss specific campaigns you've managed and how you tackled challenges. Show them you know your stuff!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them why you're the perfect fit for the Account Director role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team.
We think you need these skills to ace Account Director – Direct Mail (Manufacturing) in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Director in Direct Mail. Highlight your experience in managing client relationships and overseeing direct-mail campaigns, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed complex projects and built strong client relationships in the past.
Showcase Your Expertise: We want to see your knowledge of direct-mail manufacturing processes. Be sure to mention any relevant experience with print production, data handling, and personalisation. This will help us see that you can hit the ground running!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Direct Mail Inside Out
Make sure you brush up on your knowledge of direct mail manufacturing processes. Understand the full production lifecycle, from planning to delivery, and be ready to discuss how you've successfully managed similar projects in the past.
✨Showcase Your Client Management Skills
Prepare examples that highlight your experience in managing major accounts. Think about specific situations where you anticipated client needs or resolved issues proactively, and be ready to share these stories during the interview.
✨Demonstrate Your Organisational Skills
Since this role involves managing multiple complex projects, come prepared to discuss your organisational strategies. Share how you forecast workloads, plan capacity, and ensure smooth workflows with production teams.
✨Communicate with Confidence
Practice articulating your thoughts clearly and confidently. This role requires excellent communication skills, so be ready to engage in discussions about print production data handling and how you maintain strong relationships with senior stakeholders.
