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- Tasks: Manage customer accounts and ensure top-notch service in the print industry.
- Company: Renowned print services company known for quality and customer satisfaction.
- Benefits: Highly competitive salary and opportunities for career growth.
- Why this job: Join a dynamic team and make a real impact on client satisfaction.
- Qualifications: Strong understanding of print and excellent customer service skills.
- Other info: Fast-paced environment with a focus on efficiency and detail.
The predicted salary is between 36000 - 60000 £ per year.
Our client has long been linked with the highest levels of quality and customer service in print services. Combine knowledge and skill of the print industry with modern software and technological advances, this blend of abilities make it possible to successfully deliver a project from initial idea to a winning end product.
Your strong understanding of the print coupled with your passion for customer service will allow you to hit the ground running in this role, providing a seamless experience for a set list of clients.
Supporting the management of a portfolio of customer accounts, you will ensure all customers receive a consistently superior level of customer service. You will develop a thorough understanding of customers’ needs to ensure requirements are met and they receive the customer service as detailed in their specific Service Level Agreement.
We are looking for someone who works with high efficiency and responds to customer and supplier queries in a timely manner. Receiving quote requests from the customer and providing accurate and detailed responses will also be expected to be carried out within the target response time.
You must be on the ball, continuously confirming, monitoring and progressing chase orders to ensure all work is delivered within schedule, budget and quality standards. This Account Manager role needs an organised individual with a keen eye for detail.
With a strong presence in the sector, our client wants to find someone who can help them continue to be the first choice when it comes to finding a company to help deliver consistent cost savings and increased efficiency.
Print Account Manager in Edinburgh employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Print Account Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the print industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their service level agreements and be ready to discuss how your experience aligns with their needs. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be clear about your understanding of the print industry and how your customer service skills can enhance their client relationships. A confident delivery can make all the difference.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Print Account Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Print Account Manager role. Highlight your experience in the print industry and any customer service achievements. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about print and customer service. Share specific examples of how you've delivered exceptional service in the past, as this will resonate with us.
Showcase Your Organisational Skills: Since this role requires high efficiency and attention to detail, make sure to mention any tools or methods you use to stay organised. We love seeing candidates who can manage multiple accounts seamlessly!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Print Industry Inside Out
Make sure you brush up on the latest trends and technologies in the print industry. Being able to discuss recent advancements or challenges shows your passion and knowledge, which is crucial for a Print Account Manager.
✨Customer Service is Key
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to meet a client's needs, as this role heavily relies on delivering a superior customer experience.
✨Be Organised and Detail-Oriented
Showcase your organisational skills during the interview. Bring along a portfolio or examples of how you've managed multiple accounts or projects simultaneously, highlighting your attention to detail and ability to meet deadlines.
✨Practice Your Communication Skills
Since you'll be responding to customer and supplier queries, practice articulating your thoughts clearly and concisely. Role-play common scenarios with a friend to build confidence in your communication style.
