At a Glance
- Tasks: Lead client services and manage Point-of-Sale accounts with strategic oversight.
- Company: One of the UK's leading print groups offering job security.
- Benefits: Competitive salary, executive benefits, and flexible home working options.
- Other info: Unrivalled career prospects and opportunities for professional growth.
- Why this job: Join a dynamic team and make a significant impact in client management.
- Qualifications: Proven experience in service delivery and strong leadership skills required.
The predicted salary is between 68000 - 76000 £ per year.
Location & Compensation: Anywhere in England – Home Working Possible
Salary: £85k to £95k basic (depending on experience) plus executive benefits
Offering unrivalled career prospects and job security, our client is one of the most eminent print groups in the UK. This unmissable opportunity offers a tenacious Client Services Director to be responsible for the strategic and operational management of all Point-of-Sale contracted and non-contracted clients, including service delivery, people management, client relationships, and financial performance to reflect clients’ contractual agreements.
The remit of this role will involve the management and delivery of all client requirements, additional service lines and associated tasks. We are looking for a commercially astute Client Services Director with business acumen to be accountable for the development and operational management of all Point-of-Sale contracts, ensuring operational support to clients is managed exceptionally and delivered efficiently.
You will be responsible for the retention, development, compliance of the account, and have accountability for all new client onboarding and implementation planning. Alongside this, this role requires someone who will exhibit exceptionally strong man management skills, providing effective leadership and support for the dedicated team.
Personal attributes:
- Structured and organised
- Instils confidence
- Drive and Enthusiasm
- Ability to make difficult decisions where necessary
- Integrity and honesty
- Credibility with peers
- Ability to persuade and influence both internally and externally
Client Services Director - Anywhere in England - Home Working Possible - £85k to £95 basic (dep[...] employer: Harrison Scott Associates
As a leading print group in the UK, our company offers an exceptional work environment that prioritises employee growth and job security. With the flexibility of home working and a competitive salary package, we foster a culture of collaboration and innovation, empowering our Client Services Directors to excel in their roles while managing key client relationships and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Director - Anywhere in England - Home Working Possible - £85k to £95 basic (dep[...]
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Services Director role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their client base, recent projects, and challenges they face. This will help you tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of managing Point-of-Sale contracts. Highlight your leadership skills and how you've successfully managed client relationships in the past.
✨Tip Number 4
Don’t forget to check our website regularly for similar roles! Even if this specific position is filled, we often have new opportunities popping up that could be a perfect fit for you.
We think you need these skills to ace Client Services Director - Anywhere in England - Home Working Possible - £85k to £95 basic (dep[...]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Services Director role. Highlight your experience in service delivery and client management, as well as any relevant achievements that showcase your business acumen.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use it to demonstrate your understanding of the print industry and how your skills align with the responsibilities outlined in the job description.
Showcase Your Leadership Skills:Since this role requires strong man management skills, be sure to include examples of how you've effectively led teams in the past. We want to see how you instil confidence and drive enthusiasm in your colleagues.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all candidates. Don’t miss out on this opportunity!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Client Services Inside Out
Before the interview, make sure you thoroughly understand the client services landscape, especially in print management. Familiarise yourself with key terms and concepts related to Point-of-Sale contracts, as well as the specific challenges faced by clients in this sector.
✨Showcase Your Leadership Skills
As a Client Services Director, strong man management skills are crucial. Prepare examples of how you've effectively led teams in the past, highlighting your ability to instil confidence and drive enthusiasm among your colleagues.
✨Demonstrate Commercial Acumen
Be ready to discuss your experience with financial performance and service delivery. Think of specific instances where you've improved client retention or developed innovative solutions that benefited both the client and your previous employer.
✨Prepare for Tough Questions
Expect questions that test your decision-making abilities. Reflect on past experiences where you had to make difficult choices and be prepared to explain your thought process and the outcomes of those decisions.
