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- Tasks: Manage client accounts and ensure projects run smoothly with innovative solutions.
- Company: Dynamic company in Glasgow with a focus on customer satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Fast-paced role with plenty of opportunities to learn and develop.
- Why this job: Join a vibrant team and make a real difference for clients every day.
- Qualifications: Strong communication skills and ability to multitask effectively.
The predicted salary is between 28000 - 30000 £ per year.
Salary: £28k to £30k pa (depending on experience).
Details of this Account Manager role:
- Manage and proactively monitor the status of ongoing business from assigned customer accounts.
- Work directly with the client, providing assistance with ongoing projects and offering solutions and ideas when needed.
- Make recommendations for improvements, cost savings and innovation.
- Liaise directly with the Sales team, providing additional support with customers and briefs.
- Raise production job tickets through the site MIS system.
- Take ownership of any customer queries or complaints and proactively follow through to resolution.
- Monitor project costs and ensure all relevant charges are maintained, ready for invoicing.
- Deliver work on time and to a high standard as agreed.
- Understand and adhere to the Company work processes, procedures, and policies.
- Develop, maintain, and update understanding of the branch network and suite of products and services the business provides in order to deliver the best product and service to the client.
- Flexible approach to work to meet deadlines.
- Ability to work calmly and effectively when under pressure of tight deadlines.
- Deliver ad-hoc duties as reasonably required by the manager.
What we’re looking for:
- Effective and appropriate communication style.
- Always demonstrate an approachable and helpful manner.
- Diplomacy, integrity, and professionalism when dealing with the public, customers and colleagues.
- Works well within a team.
- Ability to multitask.
- Ability to plan and organise workload.
- The confidence and ability to work on own initiative.
- Ability to listen, understand, make suggestions, and interpret requirements of customers and colleagues.
- Excellent organisation skills, a methodical working style and high attention to detail.
- Proactive and self-motivated whilst being able to work multiple deadlines for various clients, whilst working under pressure.
Account Manager - Glasgow - £28k to £30k pa (depending on experience). employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Glasgow - £28k to £30k pa (depending on experience).
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager gig.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a quick summary of your experience and how it relates to the role. Make it engaging and show off your personality!
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows you're keen and professional. Plus, it keeps you on their radar as they make their decision.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're serious about the role and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Account Manager - Glasgow - £28k to £30k pa (depending on experience).
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in managing customer accounts and any relevant projects you've worked on. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since effective communication is key for this role, give examples of how you've successfully liaised with clients or colleagues in the past. We love seeing candidates who can demonstrate an approachable and helpful manner!
Highlight Your Problem-Solving Abilities: In your application, mention specific instances where you've tackled customer queries or complaints. Show us how you took ownership and followed through to resolution – we appreciate proactive problem solvers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Accounts
Before the interview, take some time to research the company’s existing customer accounts. Understand their products and services, and think about how you can contribute to managing and improving these relationships. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
As an Account Manager, effective communication is key. Prepare examples of how you've successfully communicated with clients or colleagues in the past. Be ready to demonstrate your approachable and helpful manner during the interview, as this will resonate well with the hiring team.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've resolved customer queries or complaints. Highlight your ability to take ownership of issues and follow through to resolution. This will illustrate your proactive nature and your commitment to delivering high-quality service.
✨Prepare for Pressure
Account Managers often work under tight deadlines, so be prepared to discuss how you manage stress and prioritise tasks. Share strategies you use to stay organised and maintain attention to detail, especially when juggling multiple projects. This will show that you can thrive in a fast-paced environment.