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- Tasks: Manage customer accounts and ensure top-notch service delivery.
- Company: Join a dynamic printing company focused on stress-free communication solutions.
- Benefits: Enjoy a supportive team environment with opportunities for growth and innovation.
- Why this job: Be part of a forward-thinking business that values efficiency and customer satisfaction.
- Qualifications: Strong understanding of print and excellent customer service skills required.
- Other info: Ideal for organised individuals with a keen eye for detail.
The predicted salary is between 28800 - 42000 £ per year.
Job Title: Account Manager – some WFH
Salary: up to £35k basic (depending on experience)
Location: Kent
Reference: J79151
Contact:
Telephone:
Categories: , , ,
We have an exciting opportunity for an Account Manager to work with a Print Management company which differs from all competitors. They specialise in servicing the high end of the financial markets, along with publishing, marketing and charity sectors, and prides itself in providing high quality, flexible, innovative print services using the latest technologies in an environmentally responsible manner.
They seek an Account Manager to become an integral and pro-active member of the sales department. You will provide first class customer service to a designated portfolio of customer accounts and ensure contracts perform within the agreed SLA. The Account Managers role will be to provide support and guidance to your customers as required, ensuring projects run smoothly from development of initial concept, to mapping timelines and managing budgets, through to delivery of end product. You will demonstrate high levels of commercial acumen by making informed decisions regarding selection of suppliers/sub-contractors based on cost and quality of product/service required. You will oversee and manage the integration of system driven solutions and maintain using the support of the IT team and service providers.
Candidates must have extensive print knowledge to apply for this role.
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Account Manager employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the printing industry and its trends. Understanding the latest technologies and customer needs will help you stand out as a knowledgeable candidate who can contribute to our mission of providing stress-free communication solutions.
✨Tip Number 2
Showcase your customer service skills in your interactions. Whether it's through networking or during interviews, demonstrating your passion for helping clients and resolving issues will resonate well with us, as we value a seamless customer experience.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed client accounts in the past. Highlighting your organisational skills and attention to detail will be crucial, as these are key attributes we look for in an Account Manager.
✨Tip Number 4
Network within the printing and customer service sectors. Engaging with professionals in these fields can provide insights and connections that may lead to opportunities, including the chance to join our team at StudySmarter.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and customer service. Use specific examples that demonstrate your understanding of the print industry and your ability to meet client needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your organisational skills. Mention how you can contribute to the company's mission of providing stress-free communication solutions and achieving maximum ROI for clients.
Highlight Relevant Skills: In your application, emphasise skills such as attention to detail, efficiency in managing accounts, and your ability to respond promptly to queries. These are crucial for the Account Manager role.
Showcase Your Industry Knowledge: Demonstrate your understanding of the printing industry and its challenges. Mention any previous experience or knowledge that aligns with the company's goals of cost savings and increased efficiency.
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Print Basics
Brush up on your knowledge of printing processes and terminology. Being able to discuss different print methods and their applications will show your understanding of the industry and impress the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you resolved issues and ensured client satisfaction, as this role heavily relies on maintaining strong client relationships.
✨Understand Service Level Agreements (SLAs)
Familiarise yourself with what SLAs entail and be ready to discuss how you would ensure compliance with them. This shows that you are detail-oriented and understand the importance of meeting client expectations.
✨Showcase Organisational Skills
Be prepared to talk about how you manage multiple accounts and prioritise tasks. Discuss any tools or methods you use to stay organised, as this is crucial for success in the Account Manager role.
