At a Glance
- Tasks: Join our service team to create unforgettable guest experiences every day.
- Company: Dynamic hospitality venue focused on exceptional customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in a vibrant environment.
- Other info: Full-time role with a fixed term until September 2026, perfect for students looking for experience.
- Why this job: Be part of a fun team while making guests smile and enjoying a lively atmosphere.
- Qualifications: Customer service experience and great communication skills are a must.
The predicted salary is between 20000 - 25000 £ per year.
Role Description
Hospitality Team Member will be an integral part of our service team, contributing to the overall guest experience.
This role requires a customer-focused approach, strong communication skills.
Duties will include
- Customer Service
- Greet guests in a friendly and welcoming manner.
- Anticipate and address guest needs to ensure a positive experience.
- Food and Beverage Service
- Take food and beverage orders, ensuring accuracy and attention to special requests.
- Serve meals and beverages to guests in a timely and courteous manner.
- Clear tables and maintain a clean and organized dining area.
- Cleaning and Maintenance
- Perform regular inspections of the facilities and surrounding areas for cleanliness and safety.
- Report any maintenance issues to the appropriate personnel.
- Equipment Management
- Set up and arrange furniture and umbrellas.
- Collaboration with Other Departments
- Collaborate with kitchen staff to relay guest preferences and dietary restrictions.
- Work as a team to ensure a seamless and enjoyable guest experience.
- Event Support
- Assist in the setup and breakdown of events and functions.
- Coordinate with event planners to meet guest requirements.
- Provide support during special events and promotions.
- Cash Handling
- Handle cash transactions accurately and responsibly.
- Process payments, issue receipts, and reconcile cash drawers.
- Any other duties as necessary to meet the needs of the Company.
Skills Required
- Experience in a customer service or hospitality.
- Ideally experience in a bar or coffee shop prior.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Eligibility
Must be 18 years of age or older, as required by law to operate the bar and serve alcoholic beverages.
This position is full-time, up to 40 hours per week and fixed-term until 13th September 2026.
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Hospitality Team Member (FTC) employer: Harrison Holidays
Wild Rose Holiday Park is an exceptional employer that offers a vibrant work environment where creativity and culinary excellence thrive. With opportunities for professional growth, a supportive team culture, and the chance to lead a high-volume kitchen operation, this role is perfect for those looking to make a significant impact in the hospitality industry. Additionally, the availability of live-on-park accommodation and relocation support makes it an attractive option for candidates seeking a rewarding career in a lively setting.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Member (FTC)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Harrison Holidays. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Harrison Holidays
Don't be shy about reaching out to Harrison Holidays directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Team Member (FTC)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Harrison Holidays and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Harrison Holidays
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
