At a Glance
- Tasks: Join our team to create unforgettable guest experiences and support events.
- Company: Dynamic hospitality venue with a focus on teamwork and customer satisfaction.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in the hospitality industry.
- Other info: Perfect for those who thrive in fast-paced environments and love working with people.
- Why this job: Be part of a vibrant team and make a real difference in guests' lives.
- Qualifications: Customer service experience and great communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Role Description
Hospitality Team Member will be an integral part of our service team, contributing to the overall guest experience.
This role requires a customer-focused approach, strong communication skills.
Duties will include
- Customer Service
- Greet guests in a friendly and welcoming manner.
- Anticipate and address guest needs to ensure a positive experience.
- Food and Beverage Service
- Take food and beverage orders, ensuring accuracy and attention to special requests.
- Serve meals and beverages to guests in a timely and courteous manner.
- Clear tables and maintain a clean and organized dining area.
- Cleaning and Maintenance
- Perform regular inspections of the facilities and surrounding areas for cleanliness and safety.
- Report any maintenance issues to the appropriate personnel.
- Equipment Management
- Set up and arrange furniture and umbrellas.
- Collaboration with Other Departments
- Collaborate with kitchen staff to relay guest preferences and dietary restrictions.
- Work as a team to ensure a seamless and enjoyable guest experience.
- Event Support
- Assist in the setup and breakdown of events and functions.
- Coordinate with event planners to meet guest requirements.
- Provide support during special events and promotions.
- Cash Handling
- Handle cash transactions accurately and responsibly.
- Process payments, issue receipts, and reconcile cash drawers.
- Any other duties as necessary to meet the needs of the Company.
Skills Required
- Experience in a customer service or hospitality.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic knowledge of cash handling procedures.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
Must be 18 years of age or older, as required by law to operate the bar and serve alcoholic beverages.
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Hospitality Team Member employer: Harrison Holidays
Harrison Holidays is an exceptional employer that values teamwork and safety, providing a supportive work culture where every team member plays a vital role in maintaining our beautiful park facilities. With opportunities for professional growth and development in the LPG Gas Engineering field, employees enjoy a rewarding career while contributing to the enjoyment of our guests. Located in a picturesque setting, we offer a unique work environment that combines the beauty of nature with the satisfaction of ensuring safety and compliance across our amenities.
