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For Companies At a Glance
- Tasks: Lead and optimise operational processes while managing a dynamic team.
- Company: Join New Lloyd's Managing Agency, a key player in the insurance market.
- Benefits: Enjoy a competitive salary and opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced environment with a focus on innovation.
- Qualifications: Experience in insurance operations and strong analytical skills are essential.
- Other info: This is a full-time, permanent role based in London.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Head of Operations/Ops ManagerCompany: New Lloyd's Managing AgencyLocation: London, UKReports to: COODepartment: OperationsType: Full-Time, PermanentSalary: CompetitiveJob Purpose:An exciting role awaits an experienced Operations Manager. Design and embed operational processes, focusing on delivery and team management. Shape the role to build and optimise processes for organisational effectiveness.Key Responsibilities:Operational Oversight:* Create, manage, and optimise processes for efficiency and regulatory compliance.
Implement best practices to streamline workflows. Monitor KPIs for performance and improvement. * Oversee direct reports and manage bordereaux.
Conduct pre-bind policy checks and track contracts. Manage credit control and month-end close. * Maintain systems like Eclipse and Lloyd's system access.
Stakeholder Management: Collaborate with underwriters, claims professionals, and stakeholders. Maintain strong relationships with brokers and service providers. * Ensure alignment on operational goals.
Contribute to cover holder on-boarding. Regulatory Compliance: Stay updated on insurance regulations. * Work with legal and compliance teams.
Team Management: Train and mentor direct reports. Build an operations team as needed. * Optimise resources and reduce costs.
Risk Management: Identify risks and develop mitigation strategies. Implement risk management protocols. Reporting and Analysis:* Prepare operational performance reports.
Conduct data analysis for improvement. Ensure regulatory reports are completed and delivered on time. Preferred Qualifications:* Experience in insurance operations management, preferably in Lloyd's market.
Knowledge of Lloyd's processes. Ability to manage cross-functional teams. * Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities. Familiarity with insurance technology systems. This role is ideal for a driven professional looking to make a significant impact within a dynamic organisation.
Operations Manager employer: Harrison Holgate
Contact Detail:
Harrison Holgate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network with professionals in the insurance industry, especially those who have experience in Lloyd's market. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends and challenges in operations management.
✨Tip Number 2
Familiarise yourself with the specific operational processes and systems used in the Lloyd's market, such as Eclipse. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the role and its requirements.
✨Tip Number 3
Prepare to discuss your experience in managing cross-functional teams and how you've optimised processes in previous roles. Use specific examples that highlight your problem-solving skills and ability to drive efficiency.
✨Tip Number 4
Stay updated on current insurance regulations and compliance requirements. Being knowledgeable about these topics will show your potential employer that you are proactive and ready to tackle the challenges of the role.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly within the insurance sector. Emphasise your familiarity with Lloyd's processes and any specific achievements that demonstrate your ability to optimise operational efficiency.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the key responsibilities outlined in the job description, such as team management and regulatory compliance. Use specific examples to illustrate your points.
Highlight Relevant Skills: When detailing your experience, focus on skills that are crucial for the role, such as stakeholder management, risk management, and data analysis. Mention any tools or systems you are proficient in, like Eclipse, to show your technical capabilities.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for an Operations Manager role.
How to prepare for a job interview at Harrison Holgate
✨Know Your Operations Inside Out
Make sure you have a solid understanding of operational processes, especially in the insurance sector. Familiarise yourself with best practices and be ready to discuss how you've optimised workflows in previous roles.
✨Demonstrate Stakeholder Management Skills
Prepare examples of how you've successfully collaborated with various stakeholders, such as underwriters and brokers. Highlight your ability to maintain strong relationships and align operational goals across teams.
✨Showcase Your Analytical Abilities
Be ready to discuss your experience with data analysis and reporting. Prepare to explain how you've used KPIs to drive performance improvements and ensure compliance in past positions.
✨Emphasise Team Management Experience
Talk about your experience in training and mentoring team members. Share specific examples of how you've built effective teams and optimised resources to achieve operational success.
