At a Glance
- Tasks: Lead operational functions in a tech-driven specialty insurance business.
- Company: Fast-growing, innovative insurance company with a focus on technology.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovation and excellence.
- Why this job: Shape the future of insurance operations and drive impactful change.
- Qualifications: 10+ years in insurance operations with strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
An exciting opportunity has arisen to join a fast-growing, technology-enabled specialty insurance business as UK Director of Operations, leading critical operational functions within a highly innovative and data-driven insurance business. This is a key leadership role where you’ll sit at the centre of underwriting, operations and finance, ensuring the seamless delivery of operational processes while driving efficiency, scalability and strategic development.
Working closely with senior stakeholders, you’ll take ownership of bordereaux operations, programme onboarding and operational performance, helping shape the infrastructure supporting a growing UK insurance platform.
The Opportunity
You will lead and enhance operational workflows across delegated authority business, ensuring data integrity, operational excellence and scalable processes. You’ll have responsibility for managing operational relationships across the business and driving continual improvement through automation, analytics and process optimisation.
Key responsibilities include:
- Leading end-to-end bordereaux and delegated authority data operations
- Driving onboarding and implementation of new insurance programmes
- Managing operational hand-offs between Underwriting, Operations and Finance
- Leading reconciliation, reporting and operational performance analysis
- Developing operational frameworks, controls and best practices
- Driving process improvement and automation initiatives
- Managing and developing an operations team
- Overseeing premium collection and credit control activities
- Working with technology and vendor partners to enhance operational capability
About You
We are looking for an experienced insurance operations leader with deep understanding of delegated authority and MGA/MGU operating models. You will likely bring:
- Significant experience within commercial P&C insurance operations
- Strong delegated authority, bordereaux and insurance data expertise
- Experience working with MGAs, MGUs or carrier environments
- Strong project and programme delivery capability
- Excellent process improvement and operational optimisation skills
- Data and MI experience across tools such as Power BI, SQL and advanced Excel
- Strong leadership and stakeholder management abilities
- 10+ years’ experience within insurance operational and/or finance environments
Operations Director employer: Harrison Holgate
Join a dynamic and innovative specialty insurance business as the UK Director of Operations, where you will thrive in a hybrid working environment that promotes flexibility and work-life balance. Our company fosters a culture of collaboration and continuous improvement, offering ample opportunities for professional growth and development within a fast-paced, technology-driven setting. With a focus on operational excellence and data integrity, you will play a pivotal role in shaping the future of our UK insurance platform while enjoying the benefits of working in the vibrant city of London.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with MGAs or have experience in operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of delegated authority and bordereaux operations. We recommend creating a cheat sheet of key terms and concepts to help you articulate your expertise confidently during discussions.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to meet potential employers, share examples of how you've driven process improvements or managed teams in the past. Real-life stories resonate more than just listing your qualifications.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operations Director. Highlight your experience in insurance operations, especially with delegated authority and bordereaux management. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of your leadership in operational excellence and process improvement. Let your personality come through!
Showcase Your Data Skills:Since this role is all about data-driven decision-making, make sure to highlight your experience with tools like Power BI, SQL, and advanced Excel. We love seeing how you’ve used data to drive efficiency and improve processes in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Harrison Holgate
✨Know Your Numbers
As an Operations Director, you'll need to demonstrate your expertise in data and analytics. Brush up on key metrics related to bordereaux operations and operational performance analysis. Be ready to discuss how you've used data tools like Power BI or SQL to drive improvements in past roles.
✨Showcase Leadership Skills
This role requires strong leadership abilities, so prepare examples of how you've successfully managed teams and driven process improvements. Think about specific situations where you led a project or initiative that resulted in operational excellence or enhanced efficiency.
✨Understand the Business Landscape
Familiarise yourself with the current trends in the specialty insurance market, especially around delegated authority and MGA/MGU models. Being able to discuss these topics will show that you're not just qualified but also genuinely interested in the industry.
✨Prepare for Stakeholder Management Questions
Since you'll be working closely with senior stakeholders, expect questions about your experience in managing relationships across different departments. Prepare to share examples of how you've navigated complex stakeholder dynamics to achieve operational goals.
