At a Glance
- Tasks: Lead MGA services and enhance operational delivery in a dynamic insurance platform.
- Company: Innovative insurance platform with a focus on growth and digital enablement.
- Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Shape the future of MGA servicing and make a real impact in the London Market.
- Qualifications: Leadership experience in insurance operations and strong stakeholder management skills.
The predicted salary is between 80000 - 100000 £ per year.
An exciting opportunity has arisen to join a growing and innovative insurance platform as Head of MGA Services, leading the operational delivery and strategic development of MGA servicing capabilities within a dynamic London Market business. Reporting to the Head of Operations, this role will take ownership of all MGA operational relationships and oversee the successful onboarding, implementation, and servicing of MGA programmes across the business.
You will play a key role in shaping operational frameworks, driving digital enablement, enhancing client experience, and ensuring best-in-class delegated authority operations.
The successful candidate will bring significant leadership experience across insurance operations, delegated authority, MGA management, or bordereaux services, alongside a strong understanding of Lloyd’s and London Market processes. This is a highly visible position requiring exceptional stakeholder management, operational expertise, and the ability to lead and develop a high-performing team in a fast-paced, entrepreneurial environment.
MGA Services Lead — Operations & Digital Enablement employer: Harrison Holgate
Join a forward-thinking insurance platform in the heart of London, where innovation meets opportunity. As an employer, we pride ourselves on fostering a collaborative and dynamic work culture that encourages professional growth and development. With a focus on digital enablement and client experience, we offer our employees the chance to lead impactful projects while enjoying a supportive environment that values creativity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land MGA Services Lead — Operations & Digital Enablement
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially in the London Market. We want you to be able to showcase your understanding of MGA services and how you can enhance their operations.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss your experience in managing teams and driving operational excellence. We believe that demonstrating your ability to lead in a fast-paced environment will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our innovative insurance platform!
We think you need these skills to ace MGA Services Lead — Operations & Digital Enablement
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the MGA Services Lead role. Highlight your leadership experience in insurance operations and any relevant digital enablement projects you've been involved in.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in MGA management and stakeholder engagement makes you the perfect fit for our team.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved operational frameworks or enhanced client experiences in previous roles to demonstrate your impact.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Harrison Holgate
✨Know Your MGA Inside Out
Before the interview, make sure you thoroughly understand the role of Managing General Agents (MGAs) and their significance in the insurance market. Brush up on your knowledge of Lloyd’s and London Market processes, as this will show your potential employer that you’re not just familiar with the terminology but also understand the operational intricacies.
✨Showcase Your Leadership Skills
This role requires significant leadership experience, so be prepared to discuss your past experiences leading teams in insurance operations. Think of specific examples where you successfully managed a team or project, highlighting your ability to drive results and develop high-performing teams in fast-paced environments.
✨Prepare for Stakeholder Management Questions
Given the visibility of this position, expect questions about stakeholder management. Prepare examples of how you've effectively communicated and collaborated with various stakeholders in previous roles. This will demonstrate your ability to build strong relationships and navigate complex operational frameworks.
✨Emphasise Digital Enablement Experience
Since the role involves driving digital enablement, be ready to discuss any relevant experience you have with technology in insurance operations. Highlight any initiatives you've led that improved client experience through digital solutions, showcasing your innovative mindset and adaptability in a dynamic environment.
