At a Glance
- Tasks: Lead operational functions in a tech-driven specialty insurance business.
- Company: Fast-growing, innovative insurance company with a focus on technology.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on process improvement and automation.
- Why this job: Shape the future of insurance operations and drive impactful change.
- Qualifications: 10+ years in insurance operations with strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
An exciting opportunity has arisen to join a fast-growing, technology-enabled specialty insurance business as UK Director of Operations, leading critical operational functions within a highly innovative and data-driven insurance business. This is a key leadership role where you’ll sit at the centre of underwriting, operations and finance, ensuring the seamless delivery of operational processes while driving efficiency, scalability and strategic development.
Working closely with senior stakeholders, you’ll take ownership of bordereaux operations, programme onboarding and operational performance, helping shape the infrastructure supporting a growing UK insurance platform.
The Opportunity
You will lead and enhance operational workflows across delegated authority business, ensuring data integrity, operational excellence and scalable processes. You’ll have responsibility for managing operational relationships across the business and driving continual improvement through automation, analytics and process optimisation.
Key responsibilities include:
- Leading end-to-end bordereaux and delegated authority data operations
- Driving onboarding and implementation of new insurance programmes
- Managing operational hand-offs between Underwriting, Operations and Finance
- Leading reconciliation, reporting and operational performance analysis
- Developing operational frameworks, controls and best practices
- Driving process improvement and automation initiatives
- Managing and developing an operations team
- Overseeing premium collection and credit control activities
- Working with technology and vendor partners to enhance operational capability
About You
We are looking for an experienced insurance operations leader with deep understanding of delegated authority and MGA/MGU operating models. You will likely bring:
- Significant experience within commercial P&C insurance operations
- Strong delegated authority, bordereaux and insurance data expertise
- Experience working with MGAs, MGUs or carrier environments
- Strong project and programme delivery capability
- Excellent process improvement and operational optimisation skills
- Data and MI experience across tools such as Power BI, SQL and advanced Excel
- Strong leadership and stakeholder management abilities
- 10+ years’ experience within insurance operational and/or finance environments
Operations Director in London employer: Harrison Holgate
Join a dynamic and innovative specialty insurance business as the UK Director of Operations, where you will lead critical operational functions in a hybrid working environment in London. Our company fosters a collaborative work culture that prioritises employee growth through continuous learning and development opportunities, while also embracing technology to drive efficiency and scalability. With a focus on operational excellence and a commitment to data-driven decision-making, we offer a unique chance to shape the future of our growing UK insurance platform.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with MGAs or have experience in operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s operations. Understand their processes and think of ways you could enhance efficiency or drive improvements. Show them you’re not just another candidate; you’re the one who can elevate their operational game!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your genuine interest.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills. Plus, it gives you a better chance of being noticed by our hiring team. Let’s get you that Operations Director role!
We think you need these skills to ace Operations Director in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operations Director. Highlight your experience in commercial P&C insurance operations and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven operational excellence and process improvements in your previous roles.
Showcase Your Data Skills:Since we're a data-driven business, it's crucial to highlight your experience with tools like Power BI, SQL, and advanced Excel. We love seeing how you've used data to enhance operational workflows and decision-making.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Harrison Holgate
✨Know Your Numbers
As an Operations Director, you'll need to demonstrate your understanding of key metrics and data. Brush up on your knowledge of bordereaux operations and how they impact overall performance. Be ready to discuss specific examples where you've used data to drive operational improvements.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about how you can convey your approach to managing teams. Prepare anecdotes that highlight your experience in developing operational frameworks and leading teams through change. Make sure to emphasise your ability to foster collaboration across departments.
✨Understand the Tech Landscape
Since this is a technology-enabled business, be prepared to discuss your experience with tools like Power BI, SQL, and advanced Excel. Familiarise yourself with how these tools can enhance operational capabilities and be ready to share examples of how you've leveraged technology for process optimisation.
✨Prepare for Stakeholder Engagement
You'll be working closely with senior stakeholders, so it's crucial to demonstrate your stakeholder management abilities. Think about how you've successfully navigated complex relationships in the past and be ready to discuss strategies for effective communication and collaboration.
