Consumer Duty and Product Governance Executive in London
Consumer Duty and Product Governance Executive

Consumer Duty and Product Governance Executive in London

London Full-Time 43000 - 51000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support Consumer Duty and Product Governance across multiple Specialty divisions in insurance.
  • Company: Global Insurance Brokerage with a high-performing operations team.
  • Benefits: Competitive salary, bonus, benefits, and hybrid working options.
  • Why this job: Make a real impact on regulatory outcomes and customer satisfaction in the insurance sector.
  • Qualifications: 5+ years in insurance compliance with strong knowledge of FCA regulations.
  • Other info: Collaborative environment with opportunities for professional growth and development.

The predicted salary is between 43000 - 51000 £ per year.

We are seeking a Consumer Duty & Product Governance Executive to join a high‐performing Specialty Insurance Operations team. This is an excellent opportunity for an experienced insurance compliance professional who enjoys delivering, working closely with the business and playing a hands‐on role in embedding strong regulatory outcomes.

Working closely with senior stakeholders, you will support the delivery of Consumer Duty and Product Governance activities across multiple Specialty business units, helping to ensure regulatory expectations are met and good customer outcomes are consistently achieved. This role will suit someone who is task‐oriented, organised and confident engaging with stakeholders, while also comfortable taking ownership and driving activities through to completion.

The Role

  • Supporting the Consumer Duty & Product Governance team across multiple Specialty divisions
  • Developing, analysing and reviewing key frameworks and toolkits, including:
  • Distribution Impact Assessments (DIAs)
  • Fair Value Assessments (FVAs)
  • Information requests, product approvals and attestations
  • MI monitoring and Good Outcomes Registers
  • Contributing to a single, consistent view of Consumer Duty and Product Governance through reporting, committee pack input and progress tracking
  • Providing effective challenge to stakeholders, validating information and tracking actions to completion
  • Supporting projects and initiatives to enhance frameworks, metrics and data quality
  • Reviewing committee packs and reporting to understand regulatory performance, emerging risks and trends
  • Working closely with Compliance, Business Assurance, Claims, Internal Audit and Broking teams to understand regulatory impacts
  • Responding to regulatory or conduct concerns, issues or breaches as they arise
  • Providing technical expertise to projects and initiatives where required
  • Keeping up to date with regulatory and legal developments and maintaining accurate records
  • Managing urgent issues and delivering tasks and projects in a timely, collaborative manner
  • About You

    • 5+ years' experience within an insurance intermediary, insurer or MGA in a compliance or compliance‐related role (1st, 2nd or 3rd line)
    • Strong knowledge of FCA Consumer Duty, Product Governance and Vulnerability requirements and experience navigating the FCA Handbook
    • A solid understanding of insurance products, services and regulatory expectations
    • Ideally, experience working with broking teams
    • Strong written and verbal communication skills
    • Excellent planning, organisational, analytical and problem‐solving skills
    • The ability to prioritise effectively and articulate complex concepts clearly
    • Proficiency in Microsoft Office; experience with Power BI is advantageous but not essential

    Consumer Duty and Product Governance Executive in London employer: Harrison Holgate

    Join a leading global insurance brokerage that prioritises employee development and fosters a collaborative work culture in the heart of London. With competitive salaries, bonuses, and comprehensive benefits, we empower our team members to thrive in their roles while ensuring they have the resources and support needed for professional growth. Our commitment to regulatory excellence and customer outcomes makes this an exciting opportunity for those looking to make a meaningful impact in the insurance industry.
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    Contact Detail:

    Harrison Holgate Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Consumer Duty and Product Governance Executive in London

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the insurance industry, especially those who work in compliance or product governance. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

    ✨Tip Number 2

    Prepare for interviews by brushing up on your knowledge of FCA Consumer Duty and Product Governance. We recommend creating a cheat sheet with key points and examples from your experience to showcase your expertise when it counts.

    ✨Tip Number 3

    Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and tailor your approach to each one, showing them why you're the perfect fit.

    ✨Tip Number 4

    Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and helps build a rapport with your potential future colleagues.

    We think you need these skills to ace Consumer Duty and Product Governance Executive in London

    Insurance Compliance
    FCA Consumer Duty Knowledge
    Product Governance
    Vulnerability Requirements Understanding
    Analytical Skills
    Problem-Solving Skills
    Stakeholder Engagement
    Project Management
    Regulatory Reporting
    Data Analysis
    Microsoft Office Proficiency
    Power BI Experience
    Organisational Skills
    Communication Skills
    Attention to Detail

    Some tips for your application 🫔

    Tailor Your CV: Make sure your CV is tailored to the Consumer Duty and Product Governance role. Highlight your relevant experience in compliance and insurance, and don’t forget to showcase your strong knowledge of FCA regulations!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific projects or experiences that demonstrate your ability to engage with stakeholders and drive regulatory outcomes.

    Showcase Your Skills: Don’t just list your skills; show us how you’ve used them! Whether it’s your analytical prowess or your organisational skills, provide examples of how you’ve successfully navigated compliance challenges in the past.

    Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

    How to prepare for a job interview at Harrison Holgate

    ✨Know Your Stuff

    Make sure you brush up on your knowledge of FCA Consumer Duty and Product Governance. Familiarise yourself with the key frameworks like Distribution Impact Assessments and Fair Value Assessments. Being able to discuss these confidently will show that you're not just a candidate, but a knowledgeable professional ready to hit the ground running.

    ✨Engage with Stakeholders

    Since this role involves working closely with senior stakeholders, practice how you would engage with them. Think about how you can effectively communicate complex concepts in a clear and concise manner. Prepare examples from your past experiences where you've successfully collaborated with different teams or departments.

    ✨Show Your Organisational Skills

    This position requires someone who is task-oriented and organised. Be ready to discuss how you manage multiple projects and prioritise tasks. You might even want to bring a portfolio showcasing your previous work or frameworks you've developed to demonstrate your organisational prowess.

    ✨Stay Updated on Regulations

    Regulatory changes can happen quickly, so it's crucial to stay informed. Before your interview, check out the latest updates on the FCA Handbook and any recent developments in insurance compliance. Showing that you’re proactive about keeping up with industry changes will impress your interviewers.

    Consumer Duty and Product Governance Executive in London
    Harrison Holgate
    Location: London

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