Client Relation Manager - Competitive salary in London

Client Relation Manager - Competitive salary in London

London Full-Time 45000 - 55000 £ / year (est.) On-site
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At a Glance

  • Tasks: Manage client relationships and ensure top-notch service delivery for multinational insurance programmes.
  • Company: Join a leading global insurance business with a focus on client satisfaction.
  • Benefits: Competitive salary and the chance to work in a dynamic, supportive environment.
  • Other info: Great opportunity for career growth without the pressure of new business development.
  • Why this job: Be the key link between clients and teams, making a real impact on their experience.
  • Qualifications: Experience in client management and knowledge of multinational insurance programmes required.

The predicted salary is between 45000 - 55000 £ per year.

Client Manager – Multinational Insurance

Our client is looking for an experienced Client Manager to join their global insurance business, taking responsibility for the governance and service delivery of multinational client programmes.

This is a senior client-focused role, acting as the key link between clients and internal underwriting, claims, operations and network teams.

The focus will be on retention, service quality and delivering an excellent client experience, with no business development or broker ownership remit.

Monitor client satisfaction and service performance. Drive retention planning and renewal readiness.

Support the onboarding and implementation of multinational programmes.

Act as the internal voice of the client across underwriting, claims and operations.

Strong client and stakeholder management experience.

Knowledge of complex commercial or multinational insurance programmes.

Excellent communication and relationship-building skills.

A strong focus on client retention, service quality and continuous improvement.

This is an excellent opportunity for an insurance professional who enjoys managing complex client relationships and delivering a high-quality service, without the requirement to generate new business.

Client Relation Manager - Competitive salary in London employer: Harrison Holgate

Join a pioneering organisation that values excellence and innovation, offering a dynamic work culture where your expertise as the Group Head of Insurance will be instrumental in shaping global risk management strategies. With a commitment to employee growth, you will have access to professional development opportunities and the chance to lead impactful projects across multiple countries, all while being part of a supportive team that prioritises collaboration and strategic thinking.

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Contact Details:

Harrison Holgate Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Relation Manager - Competitive salary in London

✨Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

✨Use LinkedIn to Your Advantage

Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Harrison Holgate). A thoughtful message explaining your interest can really make a difference!

✨Look Out for Graduate Schemes

Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.

✨Leverage Your Current Connections

Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Harrison Holgate. Don’t shy away from asking for a coffee chat; you never know what doors it might open!

We think you need these skills to ace Client Relation Manager - Competitive salary in London

Client Relationship Management
Stakeholder Management
Service Delivery
Client Satisfaction Monitoring
Retention Planning
Onboarding and Implementation
Communication Skills

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Harrison Holgate.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Harrison Holgate. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at Harrison Holgate

✨Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Harrison Holgate to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

✨Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

✨Prepare for Behavioural Questions

As a full-timer at Harrison Holgate, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

✨Know the Company Culture Inside Out

Understanding Harrison Holgate's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.