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- Tasks: Manage client relationships and oversee the onboarding process for new clients.
- Company: Specialist insurance services platform with a focus on innovation.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Shape client success strategies in a high-visibility role with real impact.
- Qualifications: Experience in insurance onboarding and strong stakeholder management skills.
- Other info: Dynamic environment with opportunities to work cross-functionally.
The predicted salary is between 48000 - 80000 ÂŁ per year.
Location: City of London (Hybrid)
Base Salary: up to ÂŁ80,000
We are working with a specialist insurance services platform that helps MGAs and schemes launch and scale. They provide the infrastructure, operations and regulatory support so their clients can focus on product and distribution.
They are now hiring a Client Onboarding & Relationship Manager to own the end-to-end journey for MGA clients â from pre-onboarding through to onboarding, ongoing relationship management and, where needed, offâboarding.
What you will do:
- Be the main point of contact for new MGA/scheme clients
- Coordinate onboarding across internal teams (Ops, Finance, Tech, Compliance, Marketing)
- Run regular checkâins and quarterly reviews with clients
- Spot and resolve issues before they escape to escalation
- Support adâhoc projects as the function grows
What they are looking for:
- Experience in insurance onboarding and/or the MGA market
- Strong client relationship and stakeholder management skills
- Project management mindset and proactive problemâsolver
- Confident communicator, able to work crossâfunctionally
This is a brandânew, highâvisibility role with real scope to shape how onboarding and client success is done as the business grows.
Client Manager in London employer: Harrison Holgate
Contact Detail:
Harrison Holgate Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Client Manager in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and MGA sectors. A friendly chat can lead to opportunities that arenât even advertised yet.
â¨Tip Number 2
Prepare for those interviews! Research the company and its clients, and think about how your experience aligns with their needs. We want you to shine when itâs your turn to talk!
â¨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you top of mind. It shows youâre keen and professional, which is exactly what theyâre looking for.
â¨Tip Number 4
Donât forget to apply through our website! Weâve got loads of resources to help you land that Client Manager role, and weâre here to support you every step of the way.
We think you need these skills to ace Client Manager in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the role of Client Manager. Highlight your experience in insurance onboarding and client relationship management, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why youâre the perfect fit for this role. Share specific examples of how you've successfully managed client relationships and resolved issues in the past.
Showcase Your Project Management Skills: Since weâre looking for someone with a project management mindset, donât forget to mention any relevant projects youâve led or contributed to. This will help us see your proactive problem-solving abilities.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you donât miss out on any important updates!
How to prepare for a job interview at Harrison Holgate
â¨Know Your Client Inside Out
Before the interview, dive deep into the companyâs background and their client base. Understand the specific needs of MGAs and schemes, and think about how your experience aligns with their onboarding process. This will show that youâre genuinely interested and prepared.
â¨Showcase Your Relationship Management Skills
Be ready to discuss your past experiences in client relationship management. Prepare examples where you successfully coordinated with multiple teams or resolved client issues proactively. Highlighting these skills will demonstrate your fit for the role.
â¨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like a challenging client onboarding. Think through potential scenarios and how you would approach them, showcasing your project management mindset and problem-solving abilities.
â¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's future plans for client success or how they measure the effectiveness of their onboarding process. This shows your enthusiasm and strategic thinking.
