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- Tasks: Provide top-notch customer service and resolve queries on the first contact.
- Company: Join a global insurer known for its commitment to customer care.
- Benefits: Enjoy a supportive team culture and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values your input and fosters success.
- Qualifications: Degree in Finance, Business Administration, or related field; insurance knowledge is a plus.
- Other info: Ideal for those who thrive under pressure and have great attention to detail.
The predicted salary is between 20000 - 30000 £ per year.
Technical & General Office Support, Trainees
Watford
Reference: HH/RF-12832
My client, a global Insurer, is looking to hire into their customer service team in Watford. This is a great role for a professional with a background within customer care in either the Insurance or Finance industry.
Objectives:
- Provide exceptional customer service, resolving queries at first contact.
- Deliver high-quality support via phone and email.
- Promote a strong customer service culture within the team.
- Ensure accurate data entry in company systems.
- Meet service level agreements for client queries and renewals.
- Contribute to team objectives and overall department success.
Profile:
- Strong interpersonal and teamwork skills.
- Excellent organisation and attention to detail.
- Ability to work independently.
- Awareness of the current economic climate.
- Degree in Finance, Business Administration, Economics, or related field.
- Insurance knowledge is a plus.
- Proficient in Microsoft Office.
If you are someone who can remain calm in a high-pressure environment, have good attention to detail, and the desire to progress, please get in touch with more information.
Email:
Phone: 07467 893700
#J-18808-Ljbffr
Client Service Executive employer: Harrison Holgate
Contact Detail:
Harrison Holgate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Executive
✨Tip Number 1
Familiarize yourself with the insurance and finance industries. Understanding the basics of these sectors will help you engage more effectively during interviews and demonstrate your knowledge of the field.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter in this role. This will prepare you to showcase your ability to resolve queries at first contact, which is a key objective for this position.
✨Tip Number 3
Highlight your teamwork and interpersonal skills in conversations with our team. Be ready to share examples of how you've successfully collaborated with others to achieve common goals in previous roles.
✨Tip Number 4
Stay updated on the current economic climate and its impact on the insurance industry. Being knowledgeable about recent trends will show your awareness and commitment to the field, making you a more attractive candidate.
We think you need these skills to ace Client Service Executive
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Client Service Executive position. Understand the key responsibilities and required skills, especially those related to customer service in the Insurance or Finance industry.
Highlight Relevant Experience: In your application, emphasize any previous experience you have in customer care, particularly in the Insurance or Finance sectors. Use specific examples to demonstrate how you've resolved queries and provided exceptional service.
Showcase Your Skills: Mention your strong interpersonal skills, attention to detail, and ability to work independently. Provide examples of how you've successfully managed high-pressure situations in the past.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job requirements. Make sure to include your degree in Finance, Business Administration, or Economics, and any relevant knowledge of insurance. Highlight your proficiency in Microsoft Office as well.
How to prepare for a job interview at Harrison Holgate
✨Showcase Your Customer Service Skills
Since the role focuses on providing exceptional customer service, be prepared to share specific examples from your past experiences where you successfully resolved customer queries. Highlight your ability to remain calm under pressure and how you prioritize customer satisfaction.
✨Demonstrate Teamwork and Collaboration
This position requires strong interpersonal skills and teamwork. Be ready to discuss how you've worked effectively in a team setting, contributed to team objectives, and supported your colleagues in achieving common goals.
✨Highlight Your Attention to Detail
Given the importance of accurate data entry and meeting service level agreements, emphasize your organizational skills and attention to detail. You might want to provide examples of how you've ensured accuracy in your previous roles.
✨Familiarize Yourself with the Industry
Having knowledge of the insurance or finance industry can set you apart. Research current trends and challenges in the sector, and be prepared to discuss how this awareness can help you contribute to the company's success.
