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- Tasks: Engage with clients and their pets, providing exceptional care and support.
- Company: Family-owned veterinary practice focused on quality pet healthcare.
- Benefits: Generous holiday, gym contributions, private medical insurance, and pet healthcare plans.
- Why this job: Join a fun, supportive team and make a real difference in pets' lives.
- Qualifications: Enthusiastic attitude and a passion for animal care.
- Other info: Exciting career progression opportunities and a vibrant work environment.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about caring for both people and their pets? We’re looking for an enthusiastic, positive, and proactive individual to join our fantastic team! We are a family-owned, independent group of practices who believe that providing an exceptional client experience is just as important as providing outstanding pet healthcare.
The role will be predominantly face to face and dealing with the phone, interacting with people and their pets. We won’t have you stuck behind a desk; you will be able to move around our superb waiting pods and have a cuddle with the pets, which we think is a much better way to spend the day! There will also be administrative duties, and being a veterinary practice, no two days are the same!
- 37.5 hours per week
- Shifts range from 8.30am–4.30pm to 11am–7pm
- 1:2 Saturday mornings 8.30am-1pm (this will decrease as the team grows)
Fantastic progression within the role, with our Development Plan (opportunity to significantly increase salary). A true family practice with a supportive, friendly team. A pet-centric Fear Free practice. New state of the art clinic and equipment. 5 weeks holiday plus bank holidays (Good Friday worked but day in lieu given). Day off for birthday. Free preventative healthcare plan for your pets plus generous discounts. Three days off to work for a local charity of your choice. Gym contribution. Private medical insurance.
WHAT MAKES US DIFFERENT
We provide a positive environment where you will be supported by vastly experienced owners that you will know and work with. Being part of a fast growing and young practice is exciting. We guarantee you will enjoy the ride and have fun! You will be part of a team of like-minded colleagues. We are people focused, ask any of our team. The deal is that you work hard and in return we will look after you to the best of our ability. We are pet centric – we are the first veterinary practice outside of North America to be Fear Free accredited. This is the standard of care our pets deserve.
BENEFITS OF A CAREER WITH US
- Day off for birthday
- 3 days to volunteer for local charity or good cause
- Ad hoc CPD trips to South of France
- Out of the hat places to North American veterinary conferences!
- Company wide social events e.g. Christmas party
- Team quarterly fun budget
- Free Total Wellness Plans for your pets plus generous discounts
Being family-owned and independent means security, trust and ensures we are aligned with our vision and mission to deliver not only our key principles, Quality, Integrity, Passion, and Growth, but also to be the kind of veterinary practice that we are proud of. We have three generations of the Harrison Family working within our business.
FEAR FREE
We understand that pets are part of the family, so as standard our teams are accredited ‘Fear Free’ professionals who can prevent and alleviate potential fear and stress experienced by your pets during their visit. To achieve this, amongst many other things, our ward areas have classical music playing and softer lighting than that of clinical areas, plus stress-relieving pheromone plug ins are used throughout our wards and wider clinic.
We understand the differing needs of species and as such our cat wards have individual hideaway units so that they may feel more secure, weighing scales are covered with fake grass to be more appealing to our canine patients, and we obviously use an abundance of delicious and distracting treats to distract to make the journey as stress free as possible for all.
Our Reading & Kingswinford clinics are Fear Free certified.
TOTAL WELLNESS PLAN
Our fantastic Total Wellness Plan not only reduces cost for routine preventative products and services, but more importantly eliminates veterinary consult fees completely and introduces a yearly comprehensive physical examination, including blood and urine screening to pick up any subtle indicators of early disease. The plan exists to remove barriers to care, and help pets live longer, healthier lives.
Care Coordinator – Tyldesley employer: Harrison Family Vets
Contact Detail:
Harrison Family Vets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator – Tyldesley
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of their family-oriented team.
✨Tip Number 2
Practice your people skills! Since this role is all about interacting with clients and their pets, think of some scenarios where you can demonstrate your empathy and communication skills. Role-playing with a friend can really help!
✨Tip Number 3
Be ready to share your passion for pets! During the interview, don’t hold back on sharing your love for animals. Talk about any relevant experiences you have, whether it’s volunteering or caring for your own pets.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team!
We think you need these skills to ace Care Coordinator – Tyldesley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for caring for both people and pets shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the lives of our clients and their furry friends.
Be Yourself: We’re all about being a family here, so don’t be afraid to let your personality come through in your application. Share your experiences and what makes you unique – we love to see the real you!
Tailor Your Application: Make sure to tailor your application to the Care Coordinator role specifically. Highlight any relevant experience you have, especially in customer service or veterinary settings, and how it aligns with our values of quality, integrity, and passion.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Harrison Family Vets
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share personal stories about your experiences with pets, whether it's your own or volunteering at shelters. This will resonate well with the team, as they value a pet-centric approach.
✨Demonstrate Your People Skills
Since the role involves face-to-face interactions, highlight your communication skills. Prepare examples of how you've successfully dealt with clients or customers in the past. Show that you can create a welcoming environment for both pets and their owners.
✨Familiarise Yourself with Fear Free Practices
Research the Fear Free accreditation and understand its principles. Be ready to discuss how you would implement these practices in your role. This shows that you're aligned with the clinic's values and committed to providing stress-free experiences for pets.
✨Ask Thoughtful Questions
Prepare some questions that reflect your interest in the practice and its culture. Inquire about team dynamics, opportunities for professional development, or how they support their staff. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
