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- Tasks: Engage with clients and their pets, providing exceptional care and support in a vibrant clinic.
- Company: Family-owned veterinary practice focused on quality pet healthcare and client experience.
- Benefits: Generous holiday, gym contributions, private medical insurance, and free pet healthcare plans.
- Why this job: Join a fun, supportive team and make a real difference in pets' lives.
- Qualifications: Enthusiastic, proactive individuals who love interacting with people and animals.
- Other info: Exciting career development opportunities and a positive, pet-centric work environment.
The predicted salary is between 24000 - 36000 £ per year.
Harrison Family Vets are a family owned, independent group of busy, growing clinics providing pet health care that is second to none.
Quality pet-focused healthcare career with a fun journey guaranteed!
CARE COORDINATOR – DARLINGTON
Are you passionate about caring for both people and their pets? We’re looking for an enthusiastic, positive, and proactive individual to join our fantastic new (opening soon!), purpose-built clinic!
We are a family-owned, independent group of practices who believe that providing an exceptional client experience is just as important as providing outstanding pet healthcare.
The role will be predominantly face to face and dealing with the phone, interacting with people and their pets. We won’t have you stuck behind a desk, you will be able to move around our superb waiting pods and have a cuddle with the pets, which we think is a much better way to spend the day!
There will also be administrative duties, and being a veterinary practice, no two days are the same!
RESPONSIBILITIES & WORK HOURS
- 37.5 hours per week
- Shifts range from 8.30am–4.30pm to 11am–7pm
- 1:2 Saturday mornings 8.30am-1pm (this will decrease as the team grows)
CAREER DEVELOPMENT & BENEFITS
- Fantastic progression within the role, with our Development Plan (opportunity to significantly increase salary)
- A true family practice with a supportive, friendly team
- A pet-centric Fear Free practice
- New state of the art clinic and equipment
- 5 weeks holiday plus bank holidays (Good Friday worked but day in lieu given)
- Day off for birthday
- Free preventative healthcare plan for your pets plus generous discounts
- Three days off to work for a local charity of your choice
- Gym contribution
- Private medical insurance
WHAT MAKES US DIFFERENT
- We provide a positive environment where you will be supported by vastly experienced owners that you will know and work with.
- Being part of a fast growing and young practice is exciting. We guarantee you will enjoy the ride and have fun!
- You will be part of a team of like-minded colleagues.
- We are people focused, ask any of our team. The deal is that you work hard and in return we will look after you to the best of our ability.
- We are pet centric – we are the first veterinary practice outside of north America to be Fear Free accredited. This is the standard of care our pets deserve.
BENEFITS OF A CAREER WITH US
- Day off for birthday
- 3 days to volunteer for local charity or good cause
- Ad hoc CPD trips to South of France
- Out of the hat places to North American veterinary conferences!
- Company wide social events e.g. Christmas party
- Team quarterly fun budget
- Free Total Wellness Plans for your pets plus generous discounts
FAMILY-OWNED & INDEPENDENT
Being family-owned and independent means security, trust and ensures we are aligned with our vision and mission to deliver not only our key principles, Quality, Integrity, Passion, and Growth, but also to be the kind of veterinary practice that we are proud of.
We have three generations of the Harrison Family working within our business – Tim, our Managing Director, works alongside his daughter, Annabel, and father, Craig.
Further it means that we are free to make our own decisions and are not governed by remote owners. This gives us the freedom to act in the best interests of our clinics, our team members, our clients, and most importantly, your pets.
3 generations – Craig Harrison, Annabel Harrison & Tim Harrison
FEAR FREE
We understand that pets are part of the family, so as standard our teams are accredited ‘Fear Free’ professionals who can prevent and alleviate potential fear and stress experienced during visits. Our ward areas feature classical music, softer lighting, and stress‑relieving pheromone plugs.
We provide individual hideaway units for cats and covered scales for dogs, plus abundant treats to maintain a stress‑free journey for all.
Our Reading & Kingswinford clinics are Fear Free certified.
OUR PRINCIPLES
TOTAL WELLNESS PLAN
Health plans are nothing new to our industry and are predominantly cost saving in nature.
Our fantastic Total Wellness Plan not only reduces cost for routine preventative products and services, but more importantly eliminates veterinary consult fees completely and introduces a yearly comprehensive physical examination, including blood and urine screening to pick up any subtle indicators of early disease. The plan exists to remove barriers to care, and help pets live longer, healthier lives.
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Care Coordinator – Darlington employer: Harrison Family Vets
Contact Detail:
Harrison Family Vets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator – Darlington
✨Tip Number 1
Get to know the company! Research Harrison Family Vets and their values. When you walk into that interview, show them you’re not just another candidate – you’re genuinely excited about their mission and how you can contribute to their pet-centric approach.
✨Tip Number 2
Practice your people skills! Since the role is all about interacting with clients and their pets, think of some scenarios where you can demonstrate your empathy and communication skills. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to share your passion for pets! During the interview, don’t hold back on your love for animals. Share personal stories or experiences that highlight your commitment to providing exceptional care and support for both pets and their owners.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Care Coordinator – Darlington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for pets and people shine through! We want to see your enthusiasm for providing exceptional care and creating a positive experience for our clients.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Care Coordinator role. Mention any relevant experience in customer service or veterinary settings that showcases your proactive attitude.
Be Personable: Since this role is all about interaction, don’t be afraid to let your personality come through in your writing. We’re looking for someone who can connect with both clients and their furry friends, so a friendly tone can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to read your application and hopefully welcome you to our family!
How to prepare for a job interview at Harrison Family Vets
✨Show Your Passion for Pets
Make sure to express your genuine love for animals during the interview. Share any personal experiences you have with pets or how you've contributed to their care in the past. This will resonate well with the values of Harrison Family Vets.
✨Demonstrate Your People Skills
Since the role involves a lot of face-to-face interaction, be prepared to showcase your communication skills. Think of examples where you've successfully dealt with clients or customers, especially in a stressful situation. Highlighting your ability to connect with both people and pets will set you apart.
✨Familiarise Yourself with Fear Free Practices
Research the Fear Free accreditation and its principles. Be ready to discuss how you can contribute to creating a stress-free environment for pets and their owners. Showing that you understand and support this approach will align you with the clinic's mission.
✨Ask Thoughtful Questions
Prepare some insightful questions about the clinic's culture, team dynamics, and future plans. This not only shows your interest in the role but also helps you gauge if it's the right fit for you. Asking about opportunities for career development can also demonstrate your ambition.
