At a Glance
- Tasks: Manage IT services and ensure a reliable digital screen network.
- Company: Leading Digital Out of Home media business with a focus on innovation.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work in a fast-paced, tech-driven industry.
- Why this job: Play a key role in shaping technology services for future growth.
- Qualifications: Strong IT service delivery experience and knowledge of ITIL frameworks.
The predicted salary is between 60000 - 68231 £ per year.
An exciting opportunity to join a leading Digital Out of Home media business and take ownership of the technology services supporting a large-scale digital screen network. This is a key operational role, bridging IT service management, infrastructure, suppliers and project delivery to ensure critical systems remain reliable, resilient and ready for future growth.
Key responsibilities:
- Managing the performance of core IT and technology services
- Leading a service desk environment and team
- Improving screen and network uptime
- Managing incidents, problems, changes and SLAs
- Transitioning selected services from MSPs into internal operations
- Managing suppliers, contracts and service reviews
- Supporting technology deployments across the DOOH estate
- Introducing improved monitoring, reporting and automation
We’re looking for someone with strong IT service delivery experience, knowledge of ITIL frameworks and a background in infrastructure, networking or operational technology environments. Experience within Digital Out of Home, broadcast, media infrastructure or distributed device networks would be a real advantage.
Service Delivery Manager employer: Harrison Dear Sales
Harrison Dear Sales is an exceptional employer, offering a dynamic work environment in the heart of London where creativity and innovation thrive. With a strong focus on employee growth, we provide opportunities for professional development alongside competitive benefits such as private medical insurance and generous annual leave. Join us to be part of a collaborative culture that values your contributions and supports your career aspirations in the exciting world of B2B marketing.
