At a Glance
- Tasks: Lead tech services for a large-scale digital screen network and ensure system reliability.
- Company: Join a leading Digital Out of Home media business with a focus on innovation.
- Benefits: Competitive salary, career growth, and the chance to work with cutting-edge technology.
- Other info: Ideal for those passionate about media infrastructure and operational technology.
- Why this job: Make a real impact in a dynamic environment while managing exciting tech projects.
- Qualifications: Strong IT service delivery experience and knowledge of ITIL frameworks required.
The predicted salary is between 57704 - 70528 £ per year.
An exciting opportunity to join a leading Digital Out of Home media business and take ownership of the technology services supporting a large-scale digital screen network. This is a key operational role, bridging IT service management, infrastructure, suppliers and project delivery to ensure critical systems remain reliable, resilient and ready for future growth.
Key responsibilities:
- Managing the performance of core IT and technology services
- Leading a service desk environment and team
- Improving screen and network uptime
- Managing incidents, problems, changes and SLAs
- Transitioning selected services from MSPs into internal operations
- Managing suppliers, contracts and service reviews
- Supporting technology deployments across the DOOH estate
- Introducing improved monitoring, reporting and automation
We’re looking for someone with strong IT service delivery experience, knowledge of ITIL frameworks and a background in infrastructure, networking or operational technology environments. Experience within Digital Out of Home, broadcast, media infrastructure or distributed device networks would be a real advantage.
Service Delivery Manager in London employer: Harrison Dear Sales
Harrison Dear Sales is an exceptional employer, offering a dynamic work environment in the heart of London where creativity and innovation thrive. With a strong focus on employee growth, we provide opportunities for professional development alongside competitive benefits such as private medical insurance and generous annual leave. Join us to be part of a collaborative culture that values your contributions and supports your career aspirations in the exciting world of B2B marketing.
