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For Companies At a Glance
- Tasks: Lead client teams, manage relationships, and ensure top-notch service delivery.
- Company: Join a dynamic Out of Home agency transforming the advertising landscape since 2012.
- Benefits: Enjoy a collaborative culture, professional growth opportunities, and a chance to shape industry standards.
- Why this job: Be at the forefront of digital transformation in advertising while making impactful client connections.
- Qualifications: Experience in UK OOH planning or data-focused roles; strong relationship management skills required.
- Other info: Opportunity to mentor and develop future talent in a fast-paced environment.
The predicted salary is between 48000 - 72000 £ per year.
The company was founded in 2012 with an ambition to create an independent global Out of Home
agency providing uncompromised advice and delivery for their clients. The Out of Home sector
is going through transformational change fuelled by investment, digital and data. Their mission
is to help clients get the best out of this environment.
THE ROLE
Being the gatekeeper and servicing clients through implementational planning, being
client-facing and working with relevant teams to deliver the best possible outcome for clients. Managing workloads, understanding, and communicating the company’s initiatives, having
good industry knowledge, working across relevant client accounts and supporting the team
are all key aspects of this role.
RESPONSIBILITIES AND RELATIONSHIPS
- Be responsible for the day-to-day management of the client team to ensure they are
effectively servicing clients and are proactively contributing to growing client and
agency business. - Have a thorough understanding of the strategy & objectives of your main accounts.
- Ensure you and your team are delivering on all elements of client service charters and
general client servicing. - Resolve client/campaign issues as and when they arise alongside assisting/coaching
your team in resolving their issues. - Analyse and attend all client audit meetings (in conjunction with Business
Director/Head of). - Work with Business Director/Head of to set individual client KPIs and ensure they are
met. - Develop and manage relationships with agency, client and media owner
contacts. - Help to manage and host internal training sessions.
- Be responsible for the first stage interview process for recruiting Client Executives and
Client Managers. - Conduct annual appraisals of Client Executives and Client Managers (in conjunction
with Business Director/Head of where applicable). - Review performance of Client Executives and Client Managers on a regular basis.
KEY SUCCESS FACTORS
Behaviours/Skills/Knowledge/Personal Attributes:
- Organisational planning
- People management
- Strategic capability
- Commercially aware
- Solution finding
- Industry knowledge
- Able to work as part of a team
- Organised
- Enthusiast and driven
- Multi-Tasking alongside exceptional attention to detail
Qualifications and Experience:
- UK OOH planning experience and/or extensive Comms planning experience – working
on clients that spend significantly in OOH. - Experience of working in data focused roles.
- Microsoft Office, in particular Excel.
- First class relationship management skills with the ability to communicate across all levels
both internally and externally. - Strong commercial acumen with the confidence to apply this within your work.
- Ability to manage people and motivate them to bring out their full potential.
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Client Director - Outdoor Specialist employer: Harrison Dear Sales
Contact Detail:
Harrison Dear Sales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Director - Outdoor Specialist
✨Tip Number 1
Familiarize yourself with the latest trends in the Out of Home (OOH) advertising sector. Understanding the transformational changes driven by digital and data will not only enhance your industry knowledge but also demonstrate your commitment to staying ahead in this dynamic field.
✨Tip Number 2
Network with professionals in the OOH space. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building these relationships can provide valuable insights and may even lead to referrals for the Client Director position.
✨Tip Number 3
Showcase your people management skills through examples from your past experiences. Be prepared to discuss how you've successfully motivated teams and resolved conflicts, as these are crucial aspects of the Client Director role.
✨Tip Number 4
Prepare to discuss specific client KPIs you have set and met in previous roles. Highlighting your strategic capability and commercial awareness will help you stand out as a candidate who can drive results and contribute to the agency's growth.
We think you need these skills to ace Client Director - Outdoor Specialist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and skills required for the Client Director - Outdoor Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasize your UK OOH planning experience or extensive communications planning experience in your CV and cover letter. Provide specific examples of how you've successfully managed client relationships and delivered results in similar roles.
Showcase Your Skills: Demonstrate your organisational planning, people management, and strategic capabilities in your application. Use concrete examples to illustrate your problem-solving skills and ability to work as part of a team.
Craft a Compelling Cover Letter: Write a personalized cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention your understanding of the Out of Home sector and how you can contribute to their mission.
How to prepare for a job interview at Harrison Dear Sales
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the Out of Home sector, especially the recent transformational changes. Discuss how digital and data are influencing client strategies and how you can leverage this knowledge to benefit the company.
✨Highlight Your People Management Skills
Prepare examples that showcase your experience in managing teams and motivating individuals. Be ready to discuss how you've successfully resolved conflicts or coached team members in previous roles.
✨Demonstrate Strategic Thinking
Be prepared to talk about how you have set and met KPIs in past positions. Share specific instances where your strategic planning led to successful outcomes for clients, emphasizing your commercial awareness.
✨Prepare for Client Scenarios
Think of potential client issues that could arise and how you would handle them. This role requires problem-solving skills, so be ready to discuss your approach to resolving client campaign issues effectively.
