At a Glance
- Tasks: Coordinate daily operations, manage schedules, and communicate with clients in a fast-paced environment.
- Company: Join a supportive, family-run business dedicated to bespoke services.
- Benefits: Stable hours, paid lunch break, training opportunities, and room for growth.
- Other info: Previous experience in administration or customer service is a plus, but training is provided.
- Why this job: Take ownership of varied tasks and make a real impact in a growing team.
- Qualifications: Strong organisational skills, confident communication, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Location: Meridian Business Park, Leicester (Office-Based)
Hours: Monday to Friday, 8:30am – 4:30pm
Lunch: 30-minute paid lunch break
Company: Harrison Carr Ltd
About Us
At Harrison Carr Ltd, we are a family-run business dedicated to delivering fast, reliable, and bespoke services to our clients. As our company continues to grow, we are looking for a proactive and organised Operations Coordinator to join our team and support the day-to-day running of the business. This is an excellent opportunity for someone who enjoys working in a fast-paced office environment, communicating with clients, and taking ownership of operational and administrative tasks within a supportive and growing team.
The Role
As an Operations Coordinator, you will play a key role in ensuring the smooth running of daily operations. This role combines administration, customer communication, invoicing, operational coordination, permits, compliance support, and scheduling. You will be responsible for liaising with clients, providing updates on ongoing jobs, assisting with costing enquiries, coordinating engineers based on location, and ensuring all administrative and operational processes are completed efficiently. Training will be provided on our systems, including BigChange and external customer portals.
Key Responsibilities
- Coordinating day-to-day office and operational activities
- Booking and scheduling jobs efficiently based on engineer locations and availability
- Responding to client emails and handling incoming phone calls professionally
- Providing clients with updates on ongoing and scheduled jobs
- Advising clients on job costing and related queries
- Raising invoices and managing administrative tasks using BigChange
- Using external customer portals to manage and update jobs (full training provided)
- Preparing and submitting permits and site documentation
- Assisting with RAMS (Risk Assessments & Method Statements)
- Entering upcoming deliveries into internal systems accurately and efficiently
- Sending worksheets and job documentation to clients
- Arranging and sending customer orders via courier services
- Ordering office supplies and purchasing equipment as required
- Communicating with clients, suppliers, couriers, and engineers to ensure works run smoothly
- Managing schedules, records, and internal databases
- Supporting operational planning and logistics across the business
- Maintaining accurate documentation and compliance records
- General office administration and organisational support
What We’re Looking For
- Strong organisational skills and excellent attention to detail
- Confident communication skills, both written and verbal
- Professional and friendly telephone manner
- Ability to multitask and prioritise workload effectively
- Proactive and positive attitude
- Good IT skills and confidence using computer systems
- Ability to work efficiently in a fast-paced environment
- Previous administration, operations, scheduling, or customer service experience preferred
- Experience with invoicing, permits, RAMS, scheduling, logistics, or costing is beneficial but not essential as training will be provided
- Ability to work well independently and as part of a team
Why Join Us?
- Supportive family-run business environment
- Stable Monday–Friday working hours
- 30-minute paid lunch break
- Training and development opportunities
- Varied role with genuine responsibility
- Opportunity to grow within a developing business
How to Apply
If you are organised, motivated, and looking for a varied operations role within a supportive and growing company, we would love to hear from you. Please send your CV along with a short cover note outlining your experience and suitability for the role.
E-mail:
Operations Coordinator in Loughborough employer: Harrison Carr
At Harrison Carr Ltd, we pride ourselves on being a supportive, family-run business that values each team member's contribution. Located in the vibrant Meridian Business Park, Leicester, we offer a stable Monday to Friday work schedule, a 30-minute paid lunch break, and ample training and development opportunities, making it an ideal environment for those seeking meaningful employment and career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in Loughborough
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings at companies like Harrison Carr Ltd.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your skills as an Operations Coordinator can contribute to their success. This will help you stand out during the interview process.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with clients and handling queries, being able to articulate your thoughts clearly and confidently is key. Consider doing mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our supportive team at Harrison Carr Ltd.
We think you need these skills to ace Operations Coordinator in Loughborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Coordinator role. Highlight your organisational skills, attention to detail, and any relevant experience in administration or customer service.
Craft a Compelling Cover Note:Your cover note is your chance to shine! Keep it short and sweet, but make sure to mention why you’re excited about the role and how your background makes you a great fit for our team at Harrison Carr Ltd.
Show Off Your Communication Skills:Since this role involves liaising with clients and coordinating with engineers, it’s important to demonstrate your confident communication skills. Use clear and professional language in both your CV and cover note.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Harrison Carr
✨Know the Company Inside Out
Before your interview, take some time to research Harrison Carr Ltd. Understand their values, services, and what makes them unique as a family-run business. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Operations Coordinator, strong organisational skills are key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure everything runs smoothly.
✨Practice Your Communication Skills
Since the role involves liaising with clients and handling inquiries, practice articulating your thoughts clearly and professionally. You might even want to do a mock interview with a friend to get comfortable with responding to common questions about customer communication and problem-solving.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows that you're not just interested in the job, but also in how you can contribute to the company's growth.
