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For Companies At a Glance
- Tasks: Lead your own shop, delivering exceptional customer service and top-notch coffee.
- Company: Join the friendly and supportive team at Harris + Hoole.
- Benefits: Earn a performance bonus, enjoy free drinks, and access great discounts.
- Other info: Fantastic development opportunities with a vibrant company culture.
- Why this job: Grow your career in a fun environment while making customers smile.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
At Harris + Hoole, it’s our people that make us different. That’s why we are looking for warm, positive people who love working with others to come and join us as Shop Managers. We have fantastic opportunities across our shops in the UK and the Republic of Ireland, and this could be just the right time for you to find out more!
As a Shop Manager you will take ownership of your own shop, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team.
What you can expect:
- Performance related bonus of between £3,500 - £4,500 per annum (dependant on role and shop).
- Brilliant training and development to get you up to speed in your role and beyond.
- The opportunity to grow your career and develop personally.
- Unlimited free handmade drinks and brilliant food discounts on shift, and generous discounts when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Cash Plan Healthcare scheme.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
To be successful:
Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Shop Manager and love the Harris + Hoole brand. Whatever you're doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you.
Why choose us?
When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way at our various company events. There’s something for everyone. And it doesn't stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in shop, and it's the same for our Head Office teams too. If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!
Shop Manager in Twickenham employer: Harris+Hoole
Contact Detail:
Harris+Hoole Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Twickenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Harris + Hoole's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Shop Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and showcase your warm personality.
✨Tip Number 3
Prepare some questions for your interview! Asking about team development opportunities or how they celebrate success shows you're keen on growing with the company. Plus, it makes the conversation more engaging!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Shop Manager in Twickenham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and positive personality shine through! We want to see the real you, so don’t be afraid to share your passion for coffee and customer service.
Tailor Your Experience: Make sure to highlight your experience in leading and developing teams in busy environments. We love seeing how you've made a difference in previous roles, so be specific about your achievements!
Keep It Professional Yet Friendly: While we want to see your friendly side, remember to keep your application professional. Use clear language and structure your application well to make it easy for us to read.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Harris + Hoole.
How to prepare for a job interview at Harris+Hoole
✨Know the Brand
Before your interview, take some time to really understand Harris + Hoole's values and what makes them unique. Familiarise yourself with their coffee offerings and customer service approach. This will show your genuine interest in the brand and help you connect better during the conversation.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team, so be ready to share specific examples of how you've successfully managed and developed a team in the past. Think about challenges you've faced and how you overcame them, as well as any training or mentoring experiences you've had.
✨Customer Service Focus
Harris + Hoole prides itself on fantastic customer service, so prepare to discuss your approach to keeping customers happy. Share stories that highlight your ability to handle difficult situations and ensure a positive experience for customers, as this will resonate well with the interviewers.
✨Bring Your Energy
The job requires a warm and positive attitude, so let your personality shine through during the interview. Be enthusiastic about the role and the company, and don’t hesitate to express your passion for coffee and customer interaction. A great attitude can set you apart from other candidates!