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For Companies At a Glance
- Tasks: Lead a team, deliver excellent customer service, and maintain high standards of coffee and food.
- Company: Join the friendly and supportive team at Harris + Hoole.
- Benefits: Enjoy unlimited free drinks, food discounts, and a chance to earn up to £750 for referrals.
- Other info: Brilliant training provided and opportunities for personal and professional development.
- Why this job: Grow your career in a fun environment while making customers happy.
- Qualifications: No experience needed; just bring your energy and great attitude!
The predicted salary is between 26500 - 27000 £ per year.
At Harris + Hoole, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.
As a Shift Leader, you will support in the running of the shop – leading the team, giving great customer service and delivering the very best standards of coffee and food. Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.
What you can expect:
- Brilliant training – no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and brilliant food discounts on shift, and generous discounts when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
Why choose us?
When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way at our various company events. There’s something for everyone.
The starter rate for Shift Leaders in this location is £12.76 per hour, increasing to £12.91 with service. If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!
Shift Leader in Surrey employer: Harris+Hoole
Contact Detail:
Harris+Hoole Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Harris + Hoole's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Shift Leader, you'll be all about keeping customers happy. Think of examples from your past experiences where you've gone above and beyond for someone – this will impress during your chat!
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a Supervisor before, share times when you've taken charge or helped a team succeed. We want to see that you can inspire others and keep the energy up!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Harris + Hoole family. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Leader in Surrey
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A bit of enthusiasm goes a long way!
Tailor Your Application: Make sure to tailor your application to the Shift Leader role. Highlight any relevant experience, even if it’s not directly in a supervisory position. We love seeing how your skills can translate into leading our team!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if needed to make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Harris+Hoole
✨Know the Company Culture
Before your interview, take some time to understand Harris + Hoole's values and culture. They pride themselves on fantastic service and a supportive team environment, so be ready to discuss how you can contribute to that vibe.
✨Showcase Your Customer Service Skills
As a Shift Leader, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. If you don’t have direct experience, think about times when you’ve helped friends or family in similar situations.
✨Demonstrate Leadership Potential
Even if you haven’t held a formal leadership role, think of instances where you’ve taken charge or motivated others. Be ready to share these stories to show that you have the right attitude and energy to lead a team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or company events. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.