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For Companies At a Glance
- Tasks: Lead a vibrant team, deliver excellent customer service, and maintain top-notch coffee and food standards.
- Company: Join the friendly and supportive team at Harris + Hoole.
- Benefits: Enjoy unlimited free drinks, food discounts, and a chance to earn up to £750 for referrals.
- Other info: Brilliant training provided and access to hundreds of discounts and rewards.
- Why this job: Grow your career while having fun and making customers smile every day.
- Qualifications: Experience as a Supervisor or Team Leader is a plus, but not essential.
The predicted salary is between 29100 - 29500 £ per year.
At Harris + Hoole, it’s our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.
As a Shift Leader, you will support in the running of the shop – leading the team, giving great customer service and delivering the very best standards of coffee and food.
Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.
What you can expect:
- Brilliant training – no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and brilliant food discounts on shift, and generous discounts when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
Why choose us?
When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way at our various company events. There’s something for everyone.
The starter rate for Shift Leaders in this location is £14.04 per hour, increasing to £14.22 with service. If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!
Shift Leader in Hounslow employer: Harris+Hoole
Contact Detail:
Harris+Hoole Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader in Hounslow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Harris + Hoole's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Shift Leader, you'll be all about keeping customers happy. Think of examples from your past experiences where you've gone above and beyond for someone – this will impress during your chat!
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a Supervisor before, share times when you've taken charge or helped a team succeed. We want to see that you can inspire others and keep the energy up!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Harris + Hoole family. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Leader in Hounslow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A bit of enthusiasm goes a long way!
Tailor Your Application: Make sure to tailor your application to the Shift Leader role. Highlight any relevant experience, even if it’s not directly in a supervisory position. We love seeing how your skills can translate into leading our fantastic team!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points or short paragraphs to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Harris+Hoole
✨Know the Company Culture
Before your interview, take some time to research Harris + Hoole's values and culture. They pride themselves on their friendly and supportive environment, so be ready to share how you can contribute to that vibe!
✨Showcase Your Customer Service Skills
As a Shift Leader, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your commitment to keeping customers happy, which is what they’re looking for.
✨Highlight Team Leadership Experience
Even if you don’t have formal experience as a Supervisor or Team Leader, think about times when you’ve led a project or helped guide a team. Share these stories to show your potential as a leader in the café.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team celebrates successes. This shows your interest in growing with the company and being an active part of the team.