At a Glance
- Tasks: Lead your own shop, delivering exceptional customer service and top-notch coffee.
- Company: Join the friendly team at Harris + Hoole, where people make the difference.
- Benefits: Earn a performance bonus, enjoy free drinks, and access great discounts.
- Other info: Be part of a caring community with exciting company events.
- Why this job: Grow your career in a fun, supportive environment with fantastic development opportunities.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
At Harris + Hoole, it’s our people that make us different. That’s why we are looking for warm, positive people who love working with others to come and join us as Shop Managers. We have fantastic opportunities across our shops in the UK and the Republic of Ireland, and this could be just the right time for you to find out more!
As a Shop Manager you will take ownership of your own shop, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team.
What you can expect:
- Performance related bonus of between £3,500 - £4,500 per annum (dependant on role and shop).
- Brilliant training and development to get you up to speed in your role and beyond.
- The opportunity to grow your career and develop personally.
- Unlimited free handmade drinks and brilliant food discounts on shift, and generous discounts when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Cash Plan Healthcare scheme.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
To be successful:
Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Shop Manager and love the Harris + Hoole brand. Whatever you're doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you.
Why choose us?
When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way at our various company events. There’s something for everyone. And it doesn't stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in shop, and it's the same for our Head Office teams too. If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!
Shop Manager in Guildford employer: Harris+Hoole
At Harris + Hoole, we pride ourselves on fostering a warm and supportive work environment where our Shop Managers can thrive. With excellent training and development opportunities, performance-related bonuses, and generous employee benefits including free handmade drinks and food discounts, we ensure that our team members feel valued and motivated. Join us to be part of a friendly community that not only prioritises exceptional customer service but also encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Guildford
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Harris + Hoole's social media and website. This will help you understand their vibe and values, so you can show them you're a perfect fit.
✨Tip Number 2
Practice your people skills! As a Shop Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with a friend to boost your confidence and showcase your warm personality during the interview.
✨Tip Number 3
Prepare some questions! Show your interest in the role by asking about team dynamics or growth opportunities. This not only demonstrates your enthusiasm but also helps you gauge if Harris + Hoole is the right place for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Harris + Hoole family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Shop Manager in Guildford
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the warm, positive person you are, so don’t be afraid to show us your enthusiasm for working with others and your love for coffee.
Tailor Your Experience:Make sure to highlight any experience you have in leading and developing a team. We’re looking for someone who can keep customers happy while nurturing their team, so share specific examples that demonstrate your skills in these areas.
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your application professional. Use clear language and structure your application well, but feel free to sprinkle in some friendly tones that reflect our company culture.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Harris+Hoole
✨Know the Brand
Before your interview, take some time to really understand Harris + Hoole's values and what makes them unique. Familiarise yourself with their coffee offerings and customer service approach. This will not only show your enthusiasm but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully developed or nurtured a team in a busy environment. Highlight how you keep morale high and ensure great customer service.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing a busy shift. Practice your responses to these scenarios, focusing on how you would maintain excellent service while supporting your team.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the company culture, training opportunities, or team dynamics. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
