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- Tasks: Lead a team, deliver excellent customer service, and maintain high standards of coffee and food.
- Company: Join the friendly and supportive team at Harris + Hoole.
- Benefits: Enjoy unlimited free drinks, food discounts, and a chance to earn up to £750 for referrals.
- Other info: Brilliant training provided and opportunities for personal and professional development.
- Why this job: Grow your career while having fun and making customers happy.
- Qualifications: No experience needed; just bring your energy and great attitude!
The predicted salary is between 26500 - 27000 £ per year.
At Harris + Hoole, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you. As a Shift Leader, you will support in the running of the shop – leading the team, giving great customer service and delivering the very best standards of coffee and food. Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.
What you can expect:
- Brilliant training – no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and brilliant food discounts on shift, and generous discounts when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
Why choose us? When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way at our various company events. There’s something for everyone.
The starter rate for Shift Leaders in this location is £12.76 per hour, increasing to £12.91 with service. If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!
Shift Leader in Guildford employer: Harris+Hoole
Contact Detail:
Harris+Hoole Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader in Guildford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Harris + Hoole's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Shift Leader, you'll be all about keeping customers happy. Think of examples from your past experiences where you've gone above and beyond for someone – this will impress them during your chat.
✨Tip Number 3
Be ready to showcase your leadership potential! Even if you haven't been a Supervisor before, think about times when you've led a project or helped a team. Share these stories to highlight your ability to motivate and support others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Harris + Hoole family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Shift Leader in Guildford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share why you’re excited about the Shift Leader role at Harris + Hoole.
Highlight Relevant Experience: Even if you haven’t been a Supervisor or Team Leader before, think about any relevant experiences you’ve had. Whether it’s in customer service or teamwork, make sure to mention those skills that will help you lead our team!
Tailor Your Application: Make sure to tailor your application to the job description. Mention how you can contribute to keeping customers happy and delivering fantastic service. We love seeing applicants who understand what we’re all about!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Harris+Hoole
✨Know the Company Culture
Before your interview, take some time to understand Harris + Hoole's values and culture. They pride themselves on fantastic service and a supportive team environment, so be ready to share how you align with these values and how you can contribute to their friendly atmosphere.
✨Showcase Your Customer Service Skills
As a Shift Leader, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. If you don’t have direct experience, think about times when you’ve helped others or led a team in any capacity – it all counts!
✨Demonstrate Leadership Potential
Even if you haven’t held a formal leadership role, think about situations where you’ve taken charge or motivated others. Be ready to discuss how you would lead a team at Harris + Hoole, focusing on collaboration and support to create a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about training opportunities, team dynamics, or what a typical day looks like for a Shift Leader. It’s a great way to demonstrate your enthusiasm and commitment.