At a Glance
- Tasks: Design and manage Microsoft 365 solutions, focusing on Exchange, Teams, and identity management.
- Company: Harris, a leader in financial management software for public sector and healthcare.
- Benefits: Competitive salary, 30 days leave, and annual lifestyle reward of £325.
- Other info: Inclusive recruitment process with support for all applicants.
- Why this job: Join a dynamic team and work with cutting-edge cloud technologies to make a real impact.
- Qualifications: Experience in Office 365, Exchange migrations, and Microsoft certifications preferred.
The predicted salary is between 50000 - 60000 £ per year.
About Harris
Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions serving Public Sector, Schools, Utilities, and Healthcare organizations across North America. Since 1976, Harris has built a reputation for delivering robust, feature-rich solutions and long-term customer partnerships.
About the Role
Our Corporate IT team is seeking an experienced Office 365 Engineer, with a strong emphasis on Exchange, Teams, and Active Directory (AD)/identity management. This role is responsible for designing, implementing, and maintaining Exchange (on-premises and hybrid), Teams, and Azure AD (Microsoft Entra ID).
Key Responsibilities
- Lead the design, configuration, and ongoing administration of Exchange Online within the Microsoft 365 tenant, including mailbox provisioning, shared/resource mailboxes, distribution groups, Tenant to Tenant migration projects.
- Architect and manage end-to-end mail flow including send/receive connectors, transport rules, smart host relay, third-party gateway integrations (e.g., Mimecast, Proofpoint), and DNS records (MX, SPF, DKIM, DMARC).
- Serve as the primary owner of Exchange Online Protection (EOP) and Microsoft Defender for Office 365, configuring and tuning anti-phishing, anti-spam, safe links, safe attachments, and protection policies.
- Act as the Tier 3/4 escalation point for all email-related incidents including NDRs, mail flow failures, spoofing, BEC attacks, and malware delivery events, with full Root Cause Analysis (RCA) documentation.
- Design, deploy, and maintain Microsoft 365 DLP policies across Exchange Online, Teams, SharePoint, and OneDrive in alignment with GDPR and HIPAA requirements, tuning conditions and exceptions to minimize false positives.
- Administer Microsoft Purview compliance solutions including retention policies, sensitivity labels, MRM, litigation holds, eDiscovery (Content Search and Premium), communication compliance, and insider risk management policies.
- Manage email authentication posture by continuously validating and enforcing SPF, DKIM, and DMARC configurations, reviewing Microsoft Secure Score recommendations.
- Develop and maintain PowerShell automation scripts for Exchange Online bulk operations, user lifecycle workflows (onboarding/offboarding), compliance reporting, and Microsoft Graph API integrations with ITSM or HRIS platforms.
- Follow ITIL and change management best practices for all platform changes — including raising RFCs, participating in Change Advisory Board (CAB) reviews, maintaining incident/problem records, and producing post-implementation reviews (PIR) for major changes impacting Exchange, Teams, or voice environments.
- Administer Microsoft Teams — managing messaging, meeting, and app permission policies, Teams Rooms (MTR) devices, and providing Tier 2/3 escalation support for Teams incidents.
- Administer the Entra ID - identity management using Azure AD connect, SSO technologies like SAML.
- (Nice to Have) Administer RingCentral user provisioning and IVR.
Preferred Qualifications
- Experience with large-scale Exchange migrations and tenant consolidations.
- Microsoft certifications (Exchange, Teams, Microsoft 365, or Azure).
Benefits
Harris offers an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting to £325 per annum/pro rata.
Supporting your application
Our recruitment process will comprise interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities employer, we want to make sure we do all we can to make this a positive experience for you. If your application is progressed, please make us aware of any adjustments or additional support we can provide you with.
M365 Cloud Engineer (Fixed Term) employer: Harris
Corporate IT Systems Limited (CITSL) and Force Information Systems (FIS) offer a dynamic work environment where innovation meets collaboration. As a Director of Sales, you will benefit from an extensive employee benefits programme, including competitive salary, private healthcare, and generous leave entitlements, all while working in a culture that values growth and teamwork. With opportunities for professional development and a commitment to diversity, CITSL and FIS are dedicated to empowering their employees to achieve meaningful success in the public sector software market.
StudySmarter Expert Advice🤫
We think this is how you could land M365 Cloud Engineer (Fixed Term)
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Harris that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace M365 Cloud Engineer (Fixed Term)
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Harris, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Harris can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Harris will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Harris
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Harris. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Harris.
