Workplace Services Site Coordinator

Position Overview

This position is an integral part of Harris William’s Workplace Services team, responsible for our London office. The Workplace Services site coordinator will plan, coordinate and conduct a broad range of services that allow our London office to operate more efficiently and make a difference in employees’ productivity and workplace satisfaction. This includes but is not limited to facilities and equipment maintenance, supplies ordering/stocking, emergency management practices, managing vendor contracts and space management. This person will evaluate and recommend changes or additions to service offerings in coordination with the Director of Corporate Real Estate, ensuring a one firm approach. The workplace services team's mission is to achieve a professionally productive and personally fulfilling experience for all employees at the firm.

Core Responsibilities

• Operations and Maintenance

• Occupant services – Ensuring the office is stocked with various supplies, as well as continuously evaluating services to improve the employee experience in the workplace. This includes light cleaning around the office, shipping of packages, access card management, etc.
• Hospitality services - Meeting and greeting guests, serving refreshments, coordinating set-up and clean-up of catered events, maintaining cafe and tea point supplies, maintaining professional and organized appearance of office.
• Utility management - Oversee the maintenance and repair of facilities and equipment.
• Space coordination – Ensuring our employees are getting the most out of our space, coordinating seat assignments, etc.
• Resource management – Manage office and hospitality supply inventory and replacement procurement, process workplace office supply and vendor invoices.

• Site lead for all environmental Health & safety, security and emergency management efforts.

Job Specific Competencies, Education and Experience

College degree, or a comparable combination of education and experience (including military service) may be considered. 3-5 years of experience in a workplace services function within the financial services industry (preferred). Ability to work in the U.K. without sponsorship. Strong communication skills and ability to work well in a team setting. Self-driven but collaborative approach that builds interpersonal networks and is able to influence. Curious mindset that proactively identifies areas of innovation and opportunity to contribute to the firm.

This description reflects the core activities of the role but is not intended to be all-inclusive and other duties within the group/department may be required, in addition to changes in the emphasis of duties as required from time to time.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Calendar Management
• Office Administration
• Organizing
• Presentation Development
• Prioritization
• Researching

Competencies

• Accuracy and Attention to Detail
• Confidentiality
• Desktop Tools
• Effective Communications
• Flexibility and Adaptability
• Office Administration Work Experience

Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.