Customer Care Coordinator – Immediate Start Location: Billingshurst, West Sussex Job Type: Full-Time | Temporary to Permanent Start Date: Immediate We are currently recruiting for an experienced Customer Care Coordinator to join a well-established and successful business based in Billingshurst on a temporary-to-permanent basis. This is a fantastic opportunity for someone with a strong customer service background, excellent organisational skills and a proactive approach to resolving customer queries. Applicants must be available to start immediately. Key Responsibilities Act as the first point of contact for customer enquiries, providing a professional and friendly service. Manage incoming calls and emails, ensuring queries are dealt with promptly and efficiently. Coordinate customer requests and follow-up appointments with relevant teams and external suppliers. Keep customers updated on progress and ensure issues are resolved satisfactorily. Handle customer complaints professionally, escalating where necessary. Maintain accurate customer records and update internal systems. Liaise with internal departments to ensure excellent service delivery. Provide general administrative support to the Customer Care team. Skills & Experience Required A strong customer service background is essential. Previous experience in a customer care, customer service or coordination role. Excellent communication skills, both written and verbal. Confident dealing with customer enquiries and resolving complaints. Strong organisational skills with the ability to manage multiple tasks. Good IT skills, including Microsoft Word, Excel and Outlook. A positive, professional and approachable manner. Ability to work independently and as part of a team. What's on Offer? Immediate start. Temporary-to-permanent opportunity. Full-time hours. Friendly and supportive working environment. Opportunity to join an established and growing business. Long-term career prospects for the right candidate. If you have a strong customer service background, enjoy helping people and are available to start immediately, we would love to hear from you! Apply today with your updated CV for immediate consideration
Customer Service Advisor in Billingshurst employer: Harris Lord Recruitment
Join a well-established business in Billingshurst as a Test Technician, where you will thrive in a supportive manufacturing environment that values hands-on experience and technical skill development. With a strong focus on quality and teamwork, this role offers excellent opportunities for personal growth and the chance to contribute to product improvement initiatives. Enjoy a collaborative work culture that encourages learning and innovation, making it an ideal place for those looking to advance their careers in electrical and electronic testing.
